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Custom Color Set
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66,903 Verified Client Reviews |
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Wrong, wrong, wrong!I keep requesting a medium brown and you keep sending me a dark brown. NO MORE!! My hairstylist will be coloring my hair from now on. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We again apologize for the inconvenience. |
Completely different colour...I ordered Medium Blonde (Pearl Copper), which the colour chart showed as a light pearly blonde, but the colour I have ended up with is very orange. Bottle 1 of my custom blend, applied to the roots, was made up mostly of medium blonde, with notes of copper, blue violet and just a dash of red - this colour was okay, but still much warmer than expected. Bottle 2, applied to the roots was made mostly of the copper tone, which has given my hair a very contrasting orange in the lengths and tips- which is not what i wanted, especially as in my notes to the colourist I stressed that my hair picks up reds easily. Negatives: The solution itself was very pungent, and stung my eyes and nose immensely which is not something I would normally expect from colours nowadays. The positives: The instructions were clear, the shampoo and conditioner smelt great, the gloves were durable, and despite the strong smell, the solutions didn't sting my scalp. To sum up, I will be re-colouring as soon as I can as this is not what I wanted - I've read some really great experiences with eSalon, but sadly mine was not one of them. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSophie - We apologize that your color formulation tinted your hair an unwanted orange shade. We're always looking to improve our service and products, and truly value everything our clients say. We again apologize for the inconvenience. |
Not as expectedI was very excited to try a new color. I applied the color and followed the instructions. I let my hair air dry after I was finished and you can’t even tell I colored it. It looks the same. I was pretty bummed. 0 of 0 people found this review helpful. Did you? |
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ColourColour was amazing really loved how close it was to my natural colour 0 of 0 people found this review helpful. Did you? |
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Customer for 5 years and goingI have been using eSalon for 5 years. The best part is the changes you can make to the color. Cannot get that from a box! Thanks to colorist Danielle S for the latest color change. Love it ! 0 of 0 people found this review helpful. Did you? |
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Amazing!!!I am so in love with this product!!! Thank you!! 0 of 0 people found this review helpful. Did you? |
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Skeptics dream come trueHesitant at first because my roots were lighter. But by golly geewizz, it matched perfectly!! You guys did a superb job!! Full trust here! 0 of 0 people found this review helpful. Did you? |
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The best "do it yourself" color product that I've tried!The color is perfect and it lasts for around six weeks. It has dimension and keeps my hair FAR away from that dreaded "shoe polish color". Thansks so much!! 0 of 0 people found this review helpful. Did you? |
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Great colorI received my first shipment and was impressed immediately with the packaging. It came in a nice box not at all like what you buy in the store. I ordered the cape and medium brown hair color. I like the color, it seems to match what my hair dresser uses. It's worth noting that this color isn't as smelly as the boxed color I have used. I'm very pleased with the results. 0 of 0 people found this review helpful. Did you? |
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LoveI am so happy with the color they customized for me. 0 of 0 people found this review helpful. Did you? |