66,903 Verified Client Reviews |
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DamageI don't use hair color that uses anomia in the developer and this had it . My hair some what damaged before I colored with your brand and now it is really bad. It's very brittle and dry also breaking off. Going to send back my last order and cancel. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJosie - We’re sorry that your hair felt very dry after using our hair color. Since you were unhappy with your results, we will reach out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
So unhappy!I had such high hopes for this product. But instead I was so disappointed. The product left a terrible thick substance in my hair that took 5-6 washings to get out. And trying to cancel is a nightmare. The website keeps directing you to the same place with the same instructions that lead to know where. Will go back to products that do not change the texture of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacie - We’re sorry that your custom color left a thick substance on your hair. Since you were unhappy with your results, we will reach out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Great colorGreat color, consistent results. Feels like it’s easier on my hair. 0 of 0 people found this review helpful. Did you? |
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I am very impressed...and love the savingsI am so impressed with this product. I cannot believe that they were able to match....and I mean an exact match....to my real hair colour from some photos. It is affordable, better quality than what I had previously purchased and I'd argue just the same as the product my "old" hairstylist used on my hair. It has saved me a fortune. I was paying roughly $150 Cda per treatment and this was done roughly 5-6 weeks so I'd estimate $1100 per year. And, the instructions and care and attention to all the little details have made me far less stressed about colouring my own hair. I like the "how to" articles because they help a lot. The kit is great - love the stain guard, the shampoo, the conditioner AND the 2 sets of gloves - thank you! My only suggestion would be making the glove's sleeves (if that makes any sense) a little bit longer because I'm abit useless and end up getting colouring on my lower arms...thank GOD for the stain remover :) Thank you 0 of 0 people found this review helpful. Did you? |
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LoveEasy Peasy. Love my hair color. 0 of 0 people found this review helpful. Did you? |
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Wow!How nice to get personalized colour delivered to my home. The colour was exactly what I ordered. Good sample colours to choose from. Great instructions. Love the second pair of gloves to take into the shower! 0 of 0 people found this review helpful. Did you? |
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Lovin’ itLove it, best match, hair is beautiful multi demensional colors, soft Just love it‼️‼️‼️‼️ 0 of 0 people found this review helpful. Did you? |
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Second UseAfter my second use I felt much more comfortable with being able to color my own roots. It adds sheen and covers those greys so well! 0 of 0 people found this review helpful. Did you? |
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Custom Hair colorHaircolor is just right for me and customer service is Great!! 0 of 0 people found this review helpful. Did you? |
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fantastic!Loved the results, beautiful colour and mega shine. The packaging was delightful! Thank you! 0 of 0 people found this review helpful. Did you? |