67,063 Verified Client Reviews |
|
Sort by: |
|
Too redI received my first kit and tried it. Too much red. So I let them know and they sent me one for free which was very nice! But the 2nd one was again too red. I was trying to go for a darker blonde or light brown. This was auburn. So I gave up. Great idea but it’s too hard to get the right color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsWe’re so sorry to hear that you were disappointed by the results of your color application. One of our Certified Colorists will be reaching out to work on adjusting your formulation, and getting you the color you were dreaming of. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beautiful color-- absolutely NO staying powerThis color was the dream-- at first. The shade was perfect, the application was easy, and it came in a timely manner. But after washing my hair only 3 times (with color-care shampoo), the color was mostly washed out. I canceled immediately. I really wish this could have worked out, but I can't afford to dye my hair weekly (nor would my hair survive the trauma). 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsWe’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to get you better coverage! We have reached out to you via email with next steps, so that our Certified Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Superb!!!!!!I have had nightmare experiences with my hair. Its grey blonde. I tried this and its perfect. Im in heaven. Its exactly what I want and it looks so natural. Thanks so much Paul my e stylist xxxxx 0 of 0 people found this review helpful. Did you? |
|
Just for meI love this hair color! Especially that it's made just for me. 0 of 0 people found this review helpful. Did you? |
|
Rich color, stays that way.I have not experienced the fading of my eSalon products as I have with other home products and salon coloring. Beautiful color. 0 of 0 people found this review helpful. Did you? |
|
Love customizingLove being able to customize my color at any time! 0 of 0 people found this review helpful. Did you? |
|
Best hair color everI love this hair color. My stylist says it's the best she's seen me use. It's the most natural looking, and covers gray well. 0 of 0 people found this review helpful. Did you? |
|
Still love itI love the color, I like the shine and transparency and the fact it's not mat, my grays appear like highlights as the color covers them lightly. 0 of 0 people found this review helpful. Did you? |
|
AwesomeI get tons of complements on my color and absolutely love it 0 of 0 people found this review helpful. Did you? |
|
My color adjustedthe adjusted color was fine tuned perfectly. It gave me that little extra oompf I was looking for. Red tones were warm and rich with the copper picking up the blend. Brown under notes blended in perfectly. All around great job on a color I will use for a long time! Thanks Nicole! 0 of 0 people found this review helpful. Did you? |