|
Custom Color Set
|
66,880 Verified Client Reviews |
|
Sort by: |
|
Nice Color but not for White Hair CoverageMy colorist tried really hard to get a color that would cover my stubborn mostly white hair. Unfortunately, the pigment did not work and the color was brassy and not too attractive in spite of adjustments to attempt to correct the tone. Good effort all around though and a tough problem to solve. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLesli- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
HorribleThis is the first time my hair came out like crap. Been doing this for some time never happened before had to wash my hair 6 times to get the sticky, dirty greasy out 0 of 0 people found this review helpful. Did you? |
|
It's okI want it to be a brighter red I keep asking for a brighter red and I have not gotten it yet. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKim - We're sorry to hear your last formulation was vibrant enough in it's red tones. We see you are currently working with your colorist to formulate a new custom blends for a brighter red shade. We're glad we're able to help! |
Beautiful ColorI love the color, the depth and richness. My problem is when I wash it out. I have to shampoo 2-3 times in order to get all the product out. I find it very frustrating, but the color is so much better than the store box. 0 of 0 people found this review helpful. Did you? |
|
Pretty close to amazing, but some flawsThe process of coloring my hair was painless. The directions were really easy to follow. My hair still feels really soft after coloring. However, I know this isn't a perfect science and all hair is different, but the end result was really NOTHING like I asked for. And my colorist never spoke to me or asked any questions before sending the color. I realize my request might not have been feasible, but I should have been told that before the color was sent so I could modify it and not be disappointed that it came out so different. That being said, the color I've ended up with I do like. It is just darker than I was hoping, and my roots are brassy (immediately after coloring). I will try one more time, but if I don't get more feedback and interaction with a colorist, it will likely be the last time I use eSalon. 0 of 0 people found this review helpful. Did you? |
|
Shampoo is greatI have enjoyed the color It is great for me my daughter even likes it. 0 of 0 people found this review helpful. Did you? |
|
Just used the product for the first time!Our son got married in September, so still had my beautician do my color that month. I spend $200 including the tip, so that's why I ordered your product. I used it for the first time yesterday. Couldn't believe the great match and color! It took my beautician about 3 tries to get the color right. Smell wasn't too bad, and it didn't irritate my scalp like it usually does! I loved how the box came like a present! All nice and tidy, personalized, with good instructions :-) I already have shared my excitement with my sister. Thank you for a wonderful product! 0 of 0 people found this review helpful. Did you? |
|
Great coloring systemEasy to use, love my custom color. It is closer to my natural color than any product I have ever used. 0 of 0 people found this review helpful. Did you? |
|
Love the color!I love the color that was developed for me!!! 0 of 0 people found this review helpful. Did you? |
|
Color I like without the high price tagI’ve used OTC color most of my life but as I’ve grayed, it’s been harder to find color I like that doesn’t destroy my hair. I’ve used eSalon for a few months now and have been pleased with the color and that it seems to be less damaging to my hair. I’ll continue to use their products. 0 of 0 people found this review helpful. Did you? |