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Custom Color Set
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66,991 Verified Client Reviews |
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My hair turned out brown instead of blonde...it was a disasterMy hair turned out brown instead of blonde...a real disaster 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Marian! We are so sorry to hear that your color turned out different from expected. Please check your emails, we have contacted you to help you further. |
Order wrongI'm considering ordering my monthly hair dye from elsewhere. My intentions were to be receiving a bright vibrant Red. I've been lightening my hair for a couple months now from black. So now its mostly grey. So that when this order got to me, I could dye it Red. I went to the color change tab, wrote specifically what I wanted. I just got an email stating that my (light brown/copper) 'color change' had been shipped yesterday? Umm, what happened to shipping what I WANTED? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - Thanks for reaching out! We're so sorry to hear the color we are sending you is not what you are wanting. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not medium blondeI got medium blonde and put it on my light blonde bleached hair and it made my hair brown! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMicaela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Adjusted hair colorCoverage and color was great! Very happy! 11 of 12 people found this review helpful. Did you? |
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colorperfect color!! I love it!! 8 of 9 people found this review helpful. Did you? |
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PerfectIts Amazing! Thanks so Much! The color is beautiful and match perfectly with my real color! 8 of 9 people found this review helpful. Did you? |
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Hair ColorI absolutely loved the outcome of this color. 7 of 8 people found this review helpful. Did you? |
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Finally a great hair colorPerfect every time 6 of 7 people found this review helpful. Did you? |
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Best color I've had - thank you!Compared other brands I've tried - this feels more natural. Great! I would like more volume in the shampoo so I'll check out your other product. 6 of 7 people found this review helpful. Did you? |
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Love this!I love this entire concept. Gone is the stressful guesswork of trying to choose a color that will work and not turn out to be a nightmare. Reds are difficult to begin with and my color turned out perfectly. My roots are very difficult to cover thanks to my grays but they are mostly covered. Gone are the days of box dyes and Sally’s then praying for a favorable result. Between these colorist magicians and my mom actually doing my hair it’s almost like going to the salon but a lot more economical. I will definitely be a returning customer. Thanks esalon! 8 of 10 people found this review helpful. Did you? |