|
Custom Color Set
|
66,866 Verified Client Reviews |
|
Sort by: |
|
STILL TOO DARK, ALMOST BLACK, s/b medium&YOU FAILED TO SEND MY HIGHLIGHTSWHERE IS MY ORDER? My color is far too dark steel and I now have that hideous dividing line between the hair that is now too dark and the new color that is at least a little better on me. I called Dec 8, 2017 asking if I should do yet another color fix to attempt to lighten the die from the first color you sent me the is far too dark. Or, if I should highlight to try to blend it together. Your staff told me to highlight and I ordered the new immediately-moving up the pending shipment and I was told I should receive it my 2-3 days ago. Surprisingly, AT MY OWN COST even though it was your blend from the first lot that was for too dark, and I've been trying to lighten it ever since. look at my photos. Now my hair is almost black which looks horrible on me! ...That was on 12/8/17, over a week ago and I have received no notices indicating that it’s being shipped, when I was told I would hopefully receive it by two ago. When I looked on-line, it say it isn't shipping until my regular time on the 21st! I MOVED THE ORDER UP-I SHOULD HAVE RECIEVED IT ALREADY. I HAD EXPRESSED THAT I WANTED TO FIX MY COLOR BEFORE MY HUSBAND'S BUSINESS CHRISTMAS PARTY. WHY HASN'T IT BEEN SENT? AT THIS POINT, WOULD YOU RUSH IT?! It should NOT be at MY cost. Also, in the last order I received a conditioner and styling lotion that I did not order. At first I thought they must be samples to try. When I just checked your website I see that you charged me $30 for them! I did not order these! PLEASE REFUND ASAP. NOT HAPPY WITH YOUR COLOR. Thx 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCarie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
New pumpkin spice colorThank you!! I love the new hair color, I really appreciate you working with me!! Today, 12/15/17 I came to your company to get a complimentary coloring and flow drying and I wanted to say A BIG THANK YOU to Jennifer and Joseph!! They made me feel welcome and they did a great job with my hair. I love the color they chose for me. I'm so, so glad I found e-salon!! I'll keep ordering as long as I can!! Thank you and Merry Christmas and a Happy New Year!! 0 of 0 people found this review helpful. Did you? |
|
Best decision I’ve made....I believe I have been ordering my hair color and additional items for almost 3 years. I have to say as cheesy as it will sound this is the REAL DEAL!!! Esalon provides the quality and individual care like a 5 star salon with the price and convenience that everyone can afford!!! I have changed the color, gotten highlights, changed my hair from straight to curly back to straight and the color and products are all AMAZING!!! 0 of 0 people found this review helpful. Did you? |
|
I really like my hair color.I really like my hair color, it took me a while to get use to it but I like it now, I'm going to stay with this color for now! 0 of 0 people found this review helpful. Did you? |
|
Love my color!I've used this hair color for over three years now, and appreciate how it's been fine-tuned for me by eSalon when I've needed it to be. The color looks amazing on my very fine, very straight hair, foot-long hair, especially the first two weeks. It's very light blonde, but the layers underneath have all sorts of caramel, honey and darker undertones which gives it a lot of depth. I have ZERO skills in the application department, so having it turn out so well, and consistently each time is a huge relief. I travel a lot, so being able to switch up the delivery all the time is super helpful. My only complaint is that it gets a little brassy towards the end, even though I wash my hair only every other day, and use the eSalon color safe shampoos. Also wish the smell during the coloring process wasn't so very strong. 0 of 0 people found this review helpful. Did you? |
|
level 8 beige blondeI have had a lot of trouble coloring my own hair since I started graying the color would either be too dark or brassy. It's finally a nice shade of blonde. I absolutely love it! 0 of 0 people found this review helpful. Did you? |
|
Beautiful!My new hair color was exactly what I asked for...my colorist truly listened to my desire for a little “tweak” to my previous shade. Love it! 0 of 0 people found this review helpful. Did you? |
|
I do love the color mixture.The color mixing is great. They are helpful in adapting it as your go to get it just right and make changes. Nice package and extras to get your coloring done. Good company and products. 0 of 0 people found this review helpful. Did you? |
|
Good color, great shineI'm really happy with these products. No scalp irritation from the color, shampoo or conditioner. Really pretty color and I love the shine. Big grin. 0 of 0 people found this review helpful. Did you? |
|
Love it!Love the color and the soft feel of my hair. 0 of 0 people found this review helpful. Did you? |