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Custom Color Set
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66,866 Verified Client Reviews |
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Horrible.My color is patchy and didn’t cover my grey. Also left a weird residue on my hair. Even after I washed it three times 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
AwesomeLove the product. Easy to use. Great instructions. 0 of 0 people found this review helpful. Did you? |
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Perfect color!!I really like my newest change!! Thx!! 0 of 0 people found this review helpful. Did you? |
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Great HaircolorGreat haircolor, great customer service, great colorist! Such a personal touch and personal service. I love this company! I tell everyone about esalon! 0 of 0 people found this review helpful. Did you? |
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Love it!The kit was complete with everything needed and instructions were easy to follow. Great follow up by the team to ensure that I got the color I wanted. They advised that the color I initially requested would be too dark, and I’m glad they did. My color was perfect! It’s been almost 3 weeks since I colored and it’s holding up well. Gray is not showing through. I’ll be ordering again. 0 of 0 people found this review helpful. Did you? |
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Love itLove this product 0 of 0 people found this review helpful. Did you? |
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I was very impressed!!I was very impressed w/ the quality of the hair color and how easy it was to apply. I love how the color turned out. I have used different brands throughout the years and this is the best product I have come across. 0 of 0 people found this review helpful. Did you? |
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Natural looking color. Color as ordered.Yes, I would keep on using this product. 0 of 0 people found this review helpful. Did you? |
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DisappointedI would love to permanently dye my hair auburn in the future, but i wanted to see if it suited me first by using a semi-permanent colour, and i couldn't find any home dye kits which were the colour i wanted, so i was over the moon when i found eSalon because it does custom colour suited to your specific hair. I found the perfect colour and ordered 'light brown (red copper)' in demi-permanent (as i've said i don't want to commit to permanent yet). I had high hopes for this especially as i filled out details on my hair type etc, but when i died it it looked nothing like the colour shown on the website. I know it says that permanent is best and recommended for vibrant colours, but i would have thought that it at least looked more auburn than it did! My hair came out with a slight tint instead and some bits didn't seem to dye well at all looking blonde still. It has now been about 5 months since i've died my hair and whilst most of the colour has gone, my hair still doesn't look as blonde as it did before i died it, even though i would've expected all the colour to have gone now considering it was demi-permanent - although i understand that may just be wishfull thinking and your hair may not go back to it's natural colour after dyeing it. Overall i'm just disappointed it did not meet the expectations i had after seeing other great reviews. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIona - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that we can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Nice product, nice color, nice packagingOverall this is great service and I love the customization they offer and great customer service. The packaging is nice and it comes with everything you need! I was not in love with my color so I only gave it 4 stars. The grey coverage could of been a bit better for me, and the tone was nice but not quite what I had in mind 0 of 0 people found this review helpful. Did you? |