67,063 Verificado Comentarios de clientes |
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Waxy, gummy residue left on hairI normally love this product but there was something terribly wrong with this last batch. I have scrubbed my hair three times since I touched up my roots and it STILL feels greasy. Could someone please let me know how to get it out? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaggie- Thank you so much for sharing your feedback! We are always striving to improve our products, and your input truly matters to us. We are sorry to hear about this poor experience with our color. We want to make this right, and we will be reaching out to you shortly. You are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. Thank you again for taking the time to reach out. |
i loved it !i have used Esalon for for a few years now , even my hairdresser said she couldn't do a better job at mixing my color for me . i am 66 years old and you know how hard gray is to color but they worked until they perfected just for my hair its wonderful , so soft beautiful color and it stays that way with their color safe shampoo and conditioner at less then 1/4 of what i would normally pay to get my hair colored . thank you Esalon . sorry it has taken me so long to review . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love EsalonI love, love, love esalon and their hair color!! All the grays are always gone and it is so much cheaper and convenient than going to the salon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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so easyInstructions are easy to follow and the color is always perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happy with resultsEasy to apply and color was very good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorI loved my natural auburn red hair, and watching it fade with age was frankly depressing. I had iffy results in salons and didn't like picking up color in stores. Esalon basically matched my true color from the start and I haven't looked back. My kit shows up every 9 weeks, has everything I need, and the color lasts. 100% happy customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time using service.Received excellent service. Delivery was quick. I had all my questions answered promptly. I loved my colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the BestI just applied my third round of esalon dye. I still have grey hair and still, have red tones which I have asked each time to be removed. Not sure if I will continue to use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Love it!Great color, once again!! I love skipping the salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productEasy application, hard to wash out but the results were great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |