66,991 Verified Client Reviews |
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Hair colorThe hair color did not work for me. I requested that I have no red colors or red colors in my hair after. I dotted and the only colors that Came up was. Was auburn 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouis - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Rich warm colorI have been using e- salon color for a while now. Before I was using Madison reed. After the pandemic, they got stingy with the accessories they would normally send & sloppy with the packaging, so I decided to try e- salon. I am very happy I did! I love that they are so concerned & helpful when mixing your personal hair color. I had been using one with a different tone to it but wasn't really happy with it. They asked many questions & had me send them pics so they could see what I was trying to describe. Well I asked for a different color tone & they got it exactly right! I love my new color! And it is so easy to use. My hair is pretty short so it only takes 10 minutes to put on. The kit they send is so neatly packed & they personalize it with my name on it. Those personal touches mean alot to me. I would highly recommend anyone to try them! Their price is reasonable & worth every penny! 19 of 22 people found this review helpful. Did you? |
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I was hestitate but went for it.I was so happy with my first order. When it arrived and said black I waited 3 weeks before using because I usually do my hair dark brown and was afraid to go black. To my surprise it was just a perfect color and plenty color for my long hair with some left over. 4 of 4 people found this review helpful. Did you? |
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It is perfect 🙂I’m so happy with your product. I’m loving my hair color and that it arrived exactly when I needed it, THANK YOU 😊 10 of 13 people found this review helpful. Did you? |
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Brilliant colourFirst time using Esalon and I am really impressed. Brilliant colours with easy instructions to follow..very happy 9 of 12 people found this review helpful. Did you? |
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Hair colorWas mixed up perfect different than any of used 0 of 0 people found this review helpful. Did you? |
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Too DarkI requested a 10 color but received a 9. 0 of 0 people found this review helpful. Did you? |
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Perfect matchSpot on with the colour and it leaves my hair soft. Can't get over how well matched it is. 2 of 2 people found this review helpful. Did you? |
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Covered all my hairThank you for listening to my request to adjust my color set. I have a richer color and was able to cover all my hair this time. 1 of 1 people found this review helpful. Did you? |
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I was excitedThis hair dye was gritty and fried my hair I'm pretty unhappy 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |