66,866 Verified Client Reviews |
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So funLove how organized and easy this was! Color worked great and no "hot roots" happened even with a red color 0 of 0 people found this review helpful. Did you? |
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Long lastingThe color lasts a long time without fading. My hair was so soft & shiny after coloring my hair. It was just a little dark but since this is my first order, we will be able to adjust next time. 0 of 0 people found this review helpful. Did you? |
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Great colorSwitching from the salon to doing this myself, I was really nervous. I like how the color does still have some dimension even though it is one color. In the past, I always had color and highlights. I was hesitant to go to one color but due all of the gray I have, my salon color was getting pricey and time consuming to keep up with. I am happy with esalon so far. 0 of 0 people found this review helpful. Did you? |
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Love my colorI get compliments on my hair! 0 of 0 people found this review helpful. Did you? |
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Covers well, rinses badColors well on stubborn grays on temples if I leave on temples longer. Boy is this color hard to rinse out, though. Used the tip of adding water and massaging and it worked better, but hair still feels a little mucky for at least one more shampoo. 0 of 0 people found this review helpful. Did you? |
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DarkThe color is more black than brown 0 of 0 people found this review helpful. Did you? |
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awful bottleThis is the first time I got bonus bottles. But the 1st bottle 1 for the root was so difficult to open . I spend half hour to open it. Put it in the hot water was not working at all. I need to used a small knife to broke the lid. It was awful. The old style of bottle never has this problem. Pleas fix it. I was glad it wasn’t the bottle 2 I cannot open it. It was so far the worst experience. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShockwave - Thank you for your feedback. We apologize for the disappointing experience you had with opening your custom blended hair color. We value every client, and will be reaching out to in regards to your disappointing experience. Keep an eye on your inbox for more details. |
Very hard on my hairI lost way too much healthy, not previously colored or permed hair. It's now very fragile. I do not want any more of your products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrible.My color is patchy and didn’t cover my grey. Also left a weird residue on my hair. Even after I washed it three times 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
AwesomeLove the product. Easy to use. Great instructions. 0 of 0 people found this review helpful. Did you? |