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Custom Color Set
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67,063 Verified Client Reviews |
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Great!Very dark 0 of 0 people found this review helpful. Did you? |
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Flat. Different colorsI did not like the fact that 1. I only received 2 bottles when i made it clear i had long thick hair, so I did not have enough product to evenly distribute and its not like I could run to a beauty supply shop to match the color since its supposedly "custom made". 2. The 2 bottles I received were two different colors. One for roots one for ends. I did not like this since I color my hair from bottom to top since my ends need more saturation. I also just wanted one color. The color itself was too flat. I wanted a shiny chocolate brown and got a flat dark brown black mix. I also specified I was trying to hide the red in my hair and these colors had a lot of red in them to begin with. While washing out the color it made my hair very coated and took me 5 shampooings for it to feel normal. Overall wasnt satisfied and canceled subscription. The reason I give it two stars is because I did love the packaging and the personal touch, and the price was good, but I've done better mixing color myself from Sally's than this "custom color" 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCali-Maret - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color was beautiful but...The color was rich and beautiful but it was simply too dark. I ordered a dark brown but it really came out nearly black. I got asked over and over ‘you dyed it black?!’ I just didn’t feel confident for nearly a month until it began to fade a little. I told esalon and they were eager to address the color mishap but just wanted to let you know to be really specific about your color needs as the dye does start out quite a bit darker than the color ordered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGBird - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
NiceThe hair color was salon quality. The instruction where personalize with your name on it . 0 of 0 people found this review helpful. Did you? |
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Makes my hair feel great!ESalon Color Kit is easy to use at home. I also bought the application accessories: brush, tray and protective mini-gown, so I feel like a pro! Most importantly, my color looks natural and my hair looks and feels really healthy! 0 of 0 people found this review helpful. Did you? |
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Great color. Easy application.I'm really pleased with how easy it is to color my hair with these products. The instructions are excellent. And I'm happy with the adjustments to the color that my stylist made for me. 0 of 0 people found this review helpful. Did you? |
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Just like the Salon !Just love the ease and clarity of instructions!! Great results!! 0 of 0 people found this review helpful. Did you? |
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Love my redI love my red hair but keeping it up in the salon was time consuming and expensive. I love how my product is delivered to my house when I need it and at a price I can afford. I have had them adjust the color a few times and they have always gotten it spot on and gorgeous. Love this product and this company. 0 of 0 people found this review helpful. Did you? |
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Love itIove the color. 0 of 0 people found this review helpful. Did you? |
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Easier than I thoughtInstructions were good. Process eadier than I thought. I wish gray coverage lasted longer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |