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Color Set
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66,866 Verificado Comentarios de clientes |
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Did not work for me.I have black hair and I ordered a chocolate brown hair dye. After using the hair dye there was no change in colour at all. My hair remained black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOreen- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Extremely disappointedI had high hopes considering this was supposed to be customized colour. I don't understand why it looks nothing like the picture I chose it's much darker on the places I applied second bottle, I'm actually super depressed about it. Customer service was great when I called to check on the color but that doesn't matter when my hair looks like this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t change the color of my hair at allI wasted money on this product and it didn’t even change the color what so ever. Never will I buy again. I was so excited about this product but disappointed with the results it’s like I just colors my hair with developer because no color was changed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- We’re sorry to hear that you were disappointed by the results of your color application. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love this colorGreat gray coverage and wonderful color, thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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hair dyeMy hair colour is great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AaaaaamazingI have been using box dye since I was 20 and got my first gray hair. I’ve always been bummed with the results always ending up too dark or being such a weird color. This year, for the first time I went to a salon for color. I paid $300 for a color that was only ok, provided by possibly the meanest person ever. 6 months later I finally found esalon. I paid $10 for my first box and got to decide the exact color I wanted. My colorist emailed me for a picture because I didn’t include one. Then we emailed back and forth because she wanted to know exactly what I was looking for and she even suggested going a lighter shade of brown, to avoid my fear of going too dark. OH MY GOODNESS. this is the best color I have ever used and I will never ever stop using esalon. It’s the perfect shade of brown, with the perfect undertones. The actual process of dying was made so simple and easy by the kit and the color was literally exactly what I’ve wanted for the past 7 years but never been able to obtain. It’s been three weeks since I colored and I still love it. It’s faded a little obviously but im finally not getting that weird red brown color that I’ve always hated. I already can’t wait to dye my hair again and added the color tint and the clips to my next auto ship. Thank you esalon, you guys are THE BEST EVER. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Washing Color OutI have been ordering from ESalon for 3 years now. I love the concept and the color. However, it is difficult to wash th color out and leaves a sticky film on my hair, for 3 or more days, even after diligently trying to wash it out several times. I also referred my sister and a friend who had even more trouble then me - it might have to do with the water they use. However, we all agree the color and concept is awesome but it is so frustrating trying to wash it out. Therefore I am now too canceling my account. If you ever improve this aspect of the product I will definitely rejoin and I am sure my sister and friend would as well. Please keep me posted. Sincerely, Kim 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. You are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Uneven colorReally beautiful packaging and I was so exited to use it, however even though I paid the rush fee it took longer than expected to be delivered. The color left a brassy red tint to my hair even after the toner that came with the highlighting kit. My roots where left a lot darker than the rest of my hair even though the box came with extra color to ensure full coverage I feel it didn’t cover my hair evenly or properly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberlee- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dark Brunette - Where has this been all my life!Love this Tint Rinse!! When will it be available again?? I've been waiting for tooooo long! My hair is not shiny and soft without it - addicted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Made for meI love that my color is made specifically for me. And on auto ship, I'm always able to make adjustments to my color before it ships. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |