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Custom Color Set
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66,866 Verified Client Reviews |
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AccessoriesThe new packaging doesn't open easily, the tear line isn't down far enough to allow the product to flow easily. I had to use scissors and didn't think to take a pair into the shower. With wet hands it is difficult to open things, I ended up using my teeth!! 0 of 0 people found this review helpful. Did you? |
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DislikeIt seems like I have to keep it on longer in order to get the white hairs colored but other than that it's really good. 0 of 0 people found this review helpful. Did you? |
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Super BumbedI was expecting a more purple brown, which it what the chocolate mauve color is and said in my comments I was hoping for. Came out red brown. Did NOT want red. Could buy this color for cheaper thru Sally's for the results I got. UPDATE: When I originally ordered my color I pick an option closest, I thought to what I wanted but still added a note as it truly wasn't what I was looking for since I wanted a more purple base vs red. I received my first color, wrote a review as hated it since all I ended up with red and someone replied which I appreciated and said would fix it accordingly. I was just sent the exact same color!!! I don't want this at ALL. My review should have been reviewed prior to 'making' my color. I don't have the time to write everywhere what could be found in one spot. 0 of 0 people found this review helpful. Did you? |
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Waxy hair dyeI like the color, the price, and the convenience of esalon. However, I had to cancel my subscription because I can’t stand the waxy/sticky/gummy formulation. I have followed the instructions on the package and used a clarifying shampoo but this product is way too difficult to wash out. My hair feels waxy for days and I have to scrape the build up of dye from my scalp. I’m going to try Madison Reed and hope for a better formulation. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t workIt’s not covering the gray as well as it should my roots are already showing gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVernia - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Color came out dark brownThe color came out way to dark almost black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing colour - perfect serviceI have bought various home dye kits from the high street and none have ever left my hair feeling this good. They've created my perfect colour, and although i was a bit daunted at first, it was really easy and beautifully presented. Will now only use this! 0 of 0 people found this review helpful. Did you? |
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Hair colorI love the quality of the color as it does make my hair shiney etc...but would like to add a smidge more of red...just a little more but not too much. Still want it to look somewhat natural. Like a chestnut brown...medium brown with a touch of red... Love the color I have now with a little more red... Merry Christmas... Coleen 0 of 0 people found this review helpful. Did you? |
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Absolutely Love It!!It was a bit darker than I have been used to but most everyone loves it! Took me awhile to get used to it. I think I would like to try to go a bit lighter. But all said and done, I do love the color and the lasting effect. It's well worth it's cost. Thank you. 0 of 0 people found this review helpful. Did you? |
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touch up colorGood coverage and the color was better. I still pull red, but not sure how to fix that. Overall I really liked the adjustment to the color! Thanks 0 of 0 people found this review helpful. Did you? |