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Custom Color Set
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66,991 Verified Client Reviews |
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AmazingI love eSalon. My order is on time and perfect color each time!!! Thank you 12 of 13 people found this review helpful. Did you? |
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Nice colorColor is very nice, no bad smell. Hasn't faded too bad. A little darker than I thought it would be but I actually like it. Will order again. 13 of 16 people found this review helpful. Did you? |
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ColorLittle red/orange 0 of 0 people found this review helpful. Did you? |
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Wrong colorI was suppose to have a dark red and instead my hair turned orange. Reached out without any response. Cancelled. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful colour match.I ordered medium brown for my hair jt came out black. It is dreadful. I would not recommend this to anyone. It is cheaper than a salon for a reason, it’s is awful quality and it is not worth it 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Harriet! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back t you to help you further. |
Not a pleasant surpriseFirst of all it makes me angry each time, that the color is only for roots. I don’t want to do roots only, I do not have technique for that, it gets messy. Last two times I was starting with roots but ended with color on all hair. Although it was nice and I was happy, this time it went wrong. I don’t know how can this be same mix as always. My hair is dark and dull. I’m not sure this product is really for me. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Hanna! We are sorry for the inconvenience with your root application. Please check your emails, we just got back to you to help you further. |
Color CorrectThe color was the right shade, but there was not enough for my hair. Only roots were totally colored. Thumbs up for gray coverage. I need 2 boxes. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re so sorry to hear that your experience was not as expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Great customer service!I had a problem with a color. Wasn’t happy so I emailed eSalon. They immediately fixed it and checked back to make sure I was happy. So happy I found this company back in 2020. I have been using them since then on my red hair and I get compliments all the time. Anytime anyone compliments my hair I always tell them eSalon. 12 of 14 people found this review helpful. Did you? |
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Best color of allMy last hair dye from you, was the best out of all the dye I've gotten since I joined esalon!!! I loved my hair color n that's how I wanted my hair color all along!!! Please keep making the dye that last color you mixed for me!!!❤❤❤ Thank you!!!❤❤❤ 12 of 15 people found this review helpful. Did you? |
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Poor gray coverageI like it. non-burning, smell good but it did not cover all my gray. 2 of 2 people found this review helpful. Did you? |