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Custom Color Set
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66,866 Verified Client Reviews |
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FantasticLove the colour. Best hair colour products. 0 of 0 people found this review helpful. Did you? |
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Great product!I love the whole concept, the packaging, convenience and the professional staff. I will do again😊 0 of 0 people found this review helpful. Did you? |
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PERFECT!The hair color was perfect, the instructions were easy to follow and I received MANY compliments on how healthy, shiny and full my hair looked! 0 of 0 people found this review helpful. Did you? |
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Wow, they really adjusted the color to what I wanted and the color is perfect.My first shipment of coloring was too bland and didn't have enough gold to make my hair strawberry blonde, it just looked reddish brown, but I wrote to the colorist and suggested the changes and VOILA, my hair looks natural and has depth. THANK YOU! 0 of 0 people found this review helpful. Did you? |
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My 1st tryIt was easy to do and looked great 0 of 0 people found this review helpful. Did you? |
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Very happy with how my color turned out!Very happy with how my color turned out the very first time to order from esalon! 0 of 0 people found this review helpful. Did you? |
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GreasySo this is my 3rd time coloring with Esalon, the color was better this time, not too dark but I’ve noticed that the last time and this time the products have made my hair extremely greasy. Especially at the crown. Is this normal? I haven’t changed any of my other hair products. 0 of 0 people found this review helpful. Did you? |
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Hair color not desiredThe hair color I received was nearly black in color. I asked the stylist for a brown color that looked more natural. What I got was a head full of red black color that faded to a dark red. I specifically wrote a note to my stylist, and it was ignored. When I received a color (free of charge) to correct the first mess up, the color was exactly the same and just darkened my hair yet again. Since, I’ve had my hair corrected by a local stylist where I spent over $200 correcting what this company did. I’ll never recommend this company to anyone. The stylist was appalled by the results as well as she fingered through my hair trying to decide how to correct. She reviewed the color numbers that the eSalon stylist chose, informing me that the color was so dark it was almost identified as black. It seems that the stylists here do not listen to their clients nor do they correct their mistakes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thank you for your feedback. We apologize for the disappointing experience you had with our custom blended hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
New colorThe new color you sent me was a dark blonde and didn't match the light blonde the rest of my hair is. Plus it still doesn't cover my gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t like my color1st time it was way too ter 2nd time my mom saiid still way to red your not going to like it and I didn’t 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback. We apologize for the disappointing experience you had with your reformulated hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |