66,866 Verified Client Reviews |
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I. likeI get to different colors, so I have to wait into I used, but I like #1 0 of 0 people found this review helpful. Did you? |
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Not quite what I had in mindThe color wasn’t bad, but I was hoping for more red. I honestly couldn’t tell a difference between the original color and the new formula. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not goodThe last two times I used it it was very greasy and clogged my drain hated that feeling washing it out of my hair felt like wax thick in my hair had to wash it 3times also last batch my roots we're way lighter than my normal hair had to by dye from store to fix it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTawshawni - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Okay.I followed instructions completely and was super excited about it but it left my hair really greasy, the dye would not wash out for about three days and it turned super greasy and just nothing like what i imagined it would be. After 4 days the color has almost washed out and even though it was semi permanent dye i expected it to last much longer. I'm happy i gave you guys a chance though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMorgan - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Still not right on but it will workI guess its hard to judge from a photo. It still isn't quite right but credit for trying. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
Perfect Everytime!The colorists have always communicated with me about my color changes to be sure that it is correct. Each and every one of them have been absolutely spot on! I always brag on this company and how wonderful their employees are. Thank you!! 0 of 0 people found this review helpful. Did you? |
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Custom Hair ColorSo glad that I discovered E Salon. Customer for life! 0 of 0 people found this review helpful. Did you? |
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I loved it!Simple, easy to follow instructions, fantastic results. 0 of 0 people found this review helpful. Did you? |
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Perfect colorThe best decision I ever made to switch to eSalon. I love it! 0 of 0 people found this review helpful. Did you? |
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Love it!Beautiful color! 0 of 0 people found this review helpful. Did you? |