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Custom Color Set
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67,063 Verified Client Reviews |
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First orderI was afraid at first. After I was done it came out awesome! 0 of 0 people found this review helpful. Did you? |
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Love the colorYes love the color 0 of 0 people found this review helpful. Did you? |
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Next orderI would like my next order color to be a shade lighter please, I love your product it just a little dark for me. 0 of 0 people found this review helpful. Did you? |
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😁😁😁😁😁😁😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘 0 of 0 people found this review helpful. Did you? |
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Takes My Breath AwaySeriously. Love the color and the results, but the chemical odor and vapor almost triggers an asthma attack. Even in a well-ventilated space, it borders on noxious. Lucky for eSalon, I haven’t found anything comparable that’s less stinky. 0 of 0 people found this review helpful. Did you? |
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Looked terrible under lightThis colour looked fine on when you were in darkness or there was no bright lights. When you go outside in the sunshine or are under artificial lighting it shine a really bright and illuminating orange red colour. If I had wanted red tones I'd have ordered one that colour. Not good if your wanting a natural look. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we will email you to get this resolved. We appreciate you reaching out! |
Trouble opening the bottleI just recommend your company to a friend. We both got our delivery and did our hair the same night. I went to mix the products and could not open the small bottle. I used a jar opening grip, and finally tried to use a tool to open it and the bottle broke and more than half of the liquid was lost. I spoke to my friend and she had the same issue opening the bottle. I have been using this company for a long time now and was not happy. Since I did not have my product, I had my hair done professionally yesterday. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPhyllis - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about the issue. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Bad productPlease remove me from your email list. Your hair color products changed and are bad. I could not remove my credit card information from the system and that is WRONG. I was trying to unsubscribe and it is impossible. You guys have really bad business practices. 0 of 0 people found this review helpful. Did you? |
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Color was to RedThe last color had to much red in it (look at uploaded pictures). My roots are a lighter red color then the rest of my hair and not enough brown. And yes I only did the roots and not the entire head. Want to adjust my next color order to have more brown and not as much red, and to keep the mahogany color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCorrine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough gray coverageI’ve really enjoyed eSalon but when I updated my color, my gray coverage hasn’t been as good. I sent an email and got no response. The last time I mentioned it I was told my coverage would be adjusted but I did not notice any new adjustments. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |