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Custom Color Set
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66,866 Verified Client Reviews |
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College away from home and stylist!I loved the packaging and the products. Came with easy to follow instructions. Great for my touch-ups in between seeing my stylist! 0 of 0 people found this review helpful. Did you? |
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Loved it!Just received my first custom color order and I couldn't wait to use it! I loved everything that came in the box and my results are amazing. My hair is shiny, smooth, & soft! Considering making eSalon my go-to hair care brand! 0 of 0 people found this review helpful. Did you? |
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Nice color, not so nice gray coverageEven after my color being adjusted to better cover gray, after just a few weeks they are back in full force. I hardly have any grow out and am feeling the need to do something about all the gray. My drug store brand worked better at keeping the gray at bay! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Nailed it!First time trying esalon and wasn't sure how the color would turn out based on not actually seeing someone. They NAILED it and it looks totally natural. 0 of 0 people found this review helpful. Did you? |
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Color changeThe first time I ordered the color was definetly not a match. They sent me a replacement for free plus an additional bottle of color. This color was a better match. The only complaint is I wish they had sent two boxes of gloves (one for this time and one for the next time). Other than that it’s a great product! 0 of 0 people found this review helpful. Did you? |
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Can't review - didn't receive itBe careful to order when you live in Europe, orders are sent without tracking number. I didn't receive the last two orders so have cancelled my automatic plan. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMB0416 - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
You should be ashamed of yourselvesThis color was about as far from ash as it gets. It was a warm reddish orange: which is exactly what I explicitly stated I did not want. Had to spend over $200 on color correction. This product is a total rip off. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
A good hair color match is the salon wellI Love this hair color I've used it for over 2 yr. or more . Even my hair stylist that has been doing hair for 50 yr. plus Loves it.. 0 of 0 people found this review helpful. Did you? |
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Custom Color ChangeI requested a change (more red) to my current color and absolutely LOVE the shade I was sent. Adding red can be tricky but the new custom color blends perfectly with the darker shade I had before...looks completely natural and so shiny. I could not be more pleased! 0 of 0 people found this review helpful. Did you? |
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Loved it!Loved it! 0 of 0 people found this review helpful. Did you? |