66,880 Verified Client Reviews |
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Love it!!I had customized a color and was super excited. Then later on, I had major doubts. I received my order super fast and after pondering over it for a couple days, I decided to give it a shot. I'm so glad I did!! I love the color, super easy to do, and in the notes,(with adding a recent photo) I explained that I'm not sure how my custom color would turn out but I didn't want a drastic change. My stylist nailed it!! I'm extremely happy with everything about this company and would highly recommend eSalon to anyone! 0 of 0 people found this review helpful. Did you? |
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Great hair colorThere is a real difference in the hair color from esalon and the OVC products. 0 of 0 people found this review helpful. Did you? |
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Roots beautiful, ends not so muchThe roots are exactly what I wanted. Rich, healthy looking multidimensional color. The ends look washed out and lack luster. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsDeena - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love! Love! Love!For YEARS (20?) I went to high end salons for color treatments. All the same - stylist evaluates current hair color, plays chemistry in back room, applies new color, I'm out at least $125. So, I thought, why not try ESalon? I always watched the stylist apply my hair color and thought to myself "Why can't I do that too?" What have I got to lose? I completed the questionnaire on my hair and sent them a head shot picture. In a couple of days, a lovely box arrived! It looks like a present! Easy instructions made especially for MOI! Everything I need to apply hair color comes with this kit: 2 Pair of gloves, small color safe shampoo and conditioner, AND something I can't remember ANY stylist doing - applying a stain guard before color! I used to hate it when color got on my face or unwanted areas and they try to wipe it off! Well this kit comes with a STAIN GUARD and STAIN REMOVER so I'm not having to rub so hard to get a stain off. I got in touch with a color specialist a few times to change up my color a bit and they listen and give new instructions when applying new color! I purchased some hair clips, timer and mixing bowl. I could use any plastic bowl, but this one is like the ones used by stylists and its easy to clean. I keep all my color accessories in a zip lock baggie in my bathroom. What's interesting is that since I've started using esalon - I get compliments on my hair color! Really! I never used to get compliments when I paid through the roof. I highly recommend trying esalon. They want you to love your hair!! 1 of 1 people found this review helpful. Did you? |
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Not For Me But I Still Think It’s Worth TryingThe customer service is truly fantastic. I really wanted to love my color results but I didn’t. I don’t fault the company—I have brown hair with full highlights and just wanted to go back to my natural brown. At the salon, it’s a long process to fill in highlights and can take a few color applications. That being said, the color that was made for me was very nice but didn’t do what I wanted. The lighter highlights ended up red (and that is a color I avoid like the plague). I called customer service and they were really wonderful. They were knowledgeable, very nice, and helpful. I also did love the packaging and my color arrived quickly after placing the order. I think esalon could be great for less drastic color adjustments and what I wanted is best left for a trip to the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBritta - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wanted at allI just colored my hair using my custom color and it really didn't turn out how I wanted it at all. I wanted a copper ginger and it's a brownish auburn color. Very disappointed. It's a nice color, but not at all how I wanted it. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsGrace - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleMy hair is completely spoilt. I ordered a light blonde and my hair is now ash blonde and looking pinkish. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKay - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
1st colorGorgeous color but it burned my head horribly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re truly sorry to hear of this experience that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
New highlighter product - try it!Tried the new highlighter, with my recent color. After watching the video, it was very easy to do, and the look is very natural. Really like it. Keep coming up with new products. 1 of 1 people found this review helpful. Did you? |
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Good colourI'm happy with the lighter shade you sent me. I ended up applying most of the colour straight on to my hair and not just on the roots as you suggested partly because my hair is quite short and also there was not much colour left on my hair. I'm happy with the result ... the grey is starting to show through abit after 3 weeks but the effect is quite pleasing with it being lighter. Would you advise me to leave it on slightly longer next time to increase the colour? 0 of 0 people found this review helpful. Did you? |