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Custom Color Set
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67,063 Verified Client Reviews |
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The best grey coverage I’ve hadColour arrived a few days ago, I applied it as directed and found it easy. I love the staingaurd and remover wipe it was so great to not worry about my skin staining. The coverage is great all my grey has gone, this never happens even at the salon. So I’m very happy with that. The colour is really good but a little to much warmth ( gold tones) so I’ve requested a adjustment for my next order. The shampoo/ conditioner are lovely only problem was that not enough conditioner. 0 of 0 people found this review helpful. Did you? |
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GreysI love the colour but found it difficult to apply on my own. I followed the instructions exactly but where the grey is mostly (top and front) did not take as dark as the back and ends. 1 of 1 people found this review helpful. Did you? |
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Darker but worked wellColor ended up being darker than original hair color but it went on easily and worked out well since it’s a Demi wash so you won’t notice the new growth. I ended up liking the darker shade. 0 of 0 people found this review helpful. Did you? |
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Love the colorWhile I love the rich color this product provides I am weary about the mess and how badly this product stains your skin. I am not very coordinated and always wind up with color stains all over. 0 of 0 people found this review helpful. Did you? |
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Color Looks AmazingCan't tell it wasn't done by a professional. Only drawback is it is a little messy have to be careful if you have white floors! 0 of 0 people found this review helpful. Did you? |
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Surprisingly let downThe box, the packaging, the instructions—everything about receiving my kit was awesome, I just couldn't wait to color my hair! But unfortunately, the color turned out to be a lot brassier than I would've liked. I was looking for a dark ash brown with absolutely no red or orange tint and unfortunately, it's exactly that. Total bummer. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - We apologize that your hair color wasn’t what you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color is not a matchI have dark brown hair and I used this hair color for the first time two weeks ago. The color is very orangish and does not match my natural color. I was hoping to get a closer match per advertising. Disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula. We have been in contact via email and will be happy to assist in this process. |
Smells like pissColor where it worked looks nice too bad the roots are orange. My hair looks like crap and ill be spending bank to get it looking the way it should.... the color smells like urine and made the whole house stink I had to stay in one room during the waiting time so my 2 year old grandson wouldn't be overcome from the foul piss smell coming off my hair. And it took days to get rid of the stench from my hair. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
not goodI think better for me to go salon, I was hoping your product was good, it did not go well with my hair it did not complete dye my hair not even a third of it cover 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsPearl - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The color left me looking mouseyThe color didn't prove to be anything like I was expecting it, on top of it, it made my hair look dull and mousey. I would never repeat eSalon again. To top it off, i did not realize I was getting into a continuous shipment program. Very disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBree - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |