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Custom Color Set
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66,903 Verified Client Reviews |
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Disappointed with this oneFor whatever reason, when I ordered the two tubes, the color came out closer to brown than the burgundy. Disappointed my NYE pics weren't the color i wanted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
New OrderWould have like it less brown and more red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Poor coverageThis first color I bought covered wonderfully but this one did not. The aroma was stronger this time too. I wonder if it was mixed properly. I am willing to try again because the first time was perfect! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Custom Hair ColorThe custom hair color has a “red” over tone which I do not like. The gray coverage is still not 100%, maybe 85%. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong stickers on contents or a miss with the formulaI asked for the same color and gloss as my last order, but this time my roots are bright red and my ends are dark, dark brown. I am unsure if the bottles were marked incorrectly or if I was given the wrong formula, but I do not like the color. I am a nice mousy brown with red roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHayley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just OkMy roots don’t look very different than what they did prior to using the esalon kit. They still look brassy and lighter than the rest of my hair. The kit itself was nicely presented and the instructions were easy to follow. However, I was expecting my roots to actually match the rest of my hair better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNina - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It’s been yearsI was nervous to try and dye my her myself. It’s been years since I’ve attempted. I was thankful for the personal How To guide. Never realized how long my hair really is. That was my only struggle managing my hotness of hair. I’m so Uber happy with results. Color is amazing, and it did the one thing I truly needed..! Cover my grays! I may beg a friend over next time with a bottle of wine to help those hard to reach places I freered I’d miss. I couldn’t control hand held mirror and brush and same time...”lol” funny site to see. Overall, I LIKED it allot. 2 of 2 people found this review helpful. Did you? |
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Gorgeous Natural ColorI love the dimension in my hair color. It's gorgeous. My stylist, a master color specialist, said it looked natural, though I missed spots at the back, neck area of my head. She was going to mention eSalon to a family member who is finding it increasingly difficult to get out and about. 2 of 2 people found this review helpful. Did you? |
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Great ProductI’ve colored my hair 3 times using esalon.. I love it! My color has been adjusted twice and now it is exactly what I wanted. I could never get that from a box. It also lasts. I’m naturally blonde and red is hard to keep, using esalon it is much easier 1 of 1 people found this review helpful. Did you? |
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Custom colorI've had problems with red being too dominant when I've tried other hair coloring products. This product didn't disappoint!!! I would highly recommend eSalon b/c they really work with you to get the right color you are trying to achieve!!! You get your own personal stylist!!! How cool is that? 0 of 0 people found this review helpful. Did you? |