66,903 Verified Client Reviews |
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Awesome!Color and gray coverage are exactly what I wanted! 0 of 0 people found this review helpful. Did you? |
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Love eSalonI used eSalon for the first time 1 month ago and I am very happy with the results. I have been coloring my hair for over a decade. I'm 51 now and starting to get a few more grays. The drugstore color just wasn't cutting it. I would color my hair, and after about a month the grays would start showing through and my ends would start looking brassy. I decided to give eSalon a try. The packaging was great & I received my order really quickly. The instructions were very thorough and very easy to understand. Immediately after I colored my hair I loved it! eSalon really got the color correct and it looked really natural! After a month, my color still looks fantastic no brassiness showing through- it's already lasting longer than my drugstore brand. And definitely no grays are showing through. I will be using eSalon in the future! 0 of 0 people found this review helpful. Did you? |
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Salon qualityLove their color. My stylist even loves this color. It is salon quality. No streaks or patches. Just beautiful salon quality that I can finally do at home. Love it! 0 of 0 people found this review helpful. Did you? |
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Love my new colourYou got my new Golden Blonde colour spot on, it compliments my highlights and covers my greys so well. I love , love your products. Thank you so much x 0 of 0 people found this review helpful. Did you? |
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Did not cover grayI like everything about the product packaging, shipping time, ease of use and instructions. I wasn't let down until after my hair dried and I could still see ALL my gray. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBetsy - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Revised colorI had received the color I had requested, but once I used it, I realized it was a bit too dark. When it was time for me to place another order, Jennifer was able to tweak the color and it was then perfect. ESalon has my complete confidence. 2 of 2 people found this review helpful. Did you? |
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Beautiful, rich, and healthy hairI love that my hair does not feel dried out after coloring. This a truly a salon quality product for less $$ then you would spend at the salon. My only compliant is that my grays don’t stay colored for as long as I would like, but this could just be because my hair is so dark. 0 of 0 people found this review helpful. Did you? |
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Good colorI had a lot of the first bottle left over? Color seems to be fading fast. Is that just the nature of red hair color? Maybe need more of a strawberry blonde? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsColleen - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ReadIt damaged my hair very very badly !!!!! I hate this product !!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCherise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Goopy MessWhile the coverage was good, it's impossible to wash out. I seriously had to scrub every inch of my scalp with my nails to scrape off the colored goop. This happened all 3 times I used the dye, the 3rd time leaving my hair overly dry and brittle from the necessary extra shampooing. I wanted to love this product and service, but the the glue like tendency of the dye is simply not worth the convenience of custom mail order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |