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Custom Color Set
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66,925 Verified Client Reviews |
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Great color matchIt is always a little scary when trying new color however the color was perfect. I am so excited how well it matched, and glad I ordered from eSalon. 0 of 0 people found this review helpful. Did you? |
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New colorLighter brown works well for me with the exception of the gray at my temples. Hard to get color to stay in that area. 0 of 0 people found this review helpful. Did you? |
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The best!I used store bought color for many years, my hair was so many different shades and so damaged. I switched to esalon and will never look back. 0 of 0 people found this review helpful. Did you? |
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leakedNo seal on it and leaked all around the bottle 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHelen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
it was not wroth itthe color did not show at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarwa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Colorist didnt listenMy first order was perfect, The second one went too dark and now the third time I am so embarrassed my grey roots are way lighter than the shaft of my hair. I am so upset they sent it without discussing it with me personally. I think I may cancel my auto delivery. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved. We appreciate you reaching out! |
NopeMy hair turned pink 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
OK!After finally getting my chemicals open I followed the directions to the letter. My hair is unevenly colored. Also my few grays near my face did not take the color. So they are shiny gray. Pretty Bummed. Jenni 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect!!! 🙌🏼I loved the personalized box, with all the extra items that made it super easy to color my hair (gloves, skin protectant, conditioner. So cute!) The recommendation that my colorist gave me was spot on (just go one shade darker, not two) and the directions were simple to follow, with good tips (add left over color + water in the shower and lather for even results.) So happy I took a chance on you. And now I don’t have to keep track of my previous colors; you’ll do it for me! Awesome!!! 5 of 5 people found this review helpful. Did you? |
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What a difference! Jan 2018 still in love with ESalon!This hair color is wonderful. The color becomes richer each day after application. I tried the tip of adding water during the last five minutes for the multi dimensional effect....it worked! My hair looks simply amazing and the grey is completely covered and blended in. No more store bought boxed color for me. Happy Hair Here! Still happy hair one year later! I'm a eSalon customer for life! 0 of 0 people found this review helpful. Did you? |