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Custom Color Set
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66,991 Verified Client Reviews |
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ColorLove your color. Great product 7 of 7 people found this review helpful. Did you? |
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New colorThe color now is perfect. Will be updating picture 3 of 3 people found this review helpful. Did you? |
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Perfect!This was my first time ordering hair color from this company. I have been going to a salon for years. I decided to give this a try and I love it! They make it very easy to pick your color. Mine matched what I wanted perfectly! It came with all of the tools that made this very easy to apply. I will continue ordering for years to come. 1 of 2 people found this review helpful. Did you? |
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PerfectI had my hair professionally colored and needed a different color, I sent pictures and the new color you mixed was absolutely perfect...and I LOVE it! You truly do amazing work and I'm so thankful for your services...also...anything Kenra is the best, I wish you had their shampoo and conditioner, I would definitely order it from you 😊 0 of 1 people found this review helpful. Did you? |
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Hair color wrong twice nowI just wrote a detailed note and was almost done. All of a sudden, it deleted it. It is too long to write again. Can someone please call me at 630.296.0199 about a question I have. My phone number is 630.296.0199. Thank you, Susie Holly 0 of 0 people found this review helpful. Did you? |
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Color was not what expectedI wanted a dark blond copper tone. Thats what it also Said on the product. Turned out super red!!!! That really sucks since i wanted a fresh up for a Wedding 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Janina: We are sorry to hear that your color wasn't as expected. Please check your emails, we just got back to you to help you further. |
Disappointed!It didn't cover my grey hairs so obviously not the right product for me. The search goes on! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Susan! We are so sorry to hear that your color hasn't covered the greys. Please check your emails, we just got back to you to help you further. |
Need helpI do like the color, packaging, shampoo/conditioner and all the goodies but for some reason it is not dying the hair around front/side hairline. I'm very frustrated. Please help 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJustyne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is so flatThe color has no depth. it is the most boring brown i have ever seen. Before I could even stop it, another order had already shipped so now i owe shipping. Not very happy. I could have bought this from the store with better results. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t lastI’ve been using this product for several years. The past two shipments have not lasted at all. Has the formula changed? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMarcy - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |