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Custom Color Set
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66,516 Verified Client Reviews |
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No contactHi I am not getting any feedback on my request for adjustment. I have uploaded a photo but I cannot see any response to a request for adjustment. Given that you specifically state a personalised experience, I am sceptical of anybody is looking at comments? Can you pls confirm what shipment is coming as I d rather not get the wrong colour and pay for it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Fanni! We are sorry to hear you've not received a response to your color request adjustment. Please check your emails, we got back to you to help you. |
Easy and qualityIt’s so easy to use and turns out beautiful every time! 10 of 10 people found this review helpful. Did you? |
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Excellent hair dye!!After a decade of relying on professional hair colorists, I decided to try coloring my hair at home for the first time. This color set helped me achieve exactly the shade I was aiming for - perfectly matching what I used to get at the salon! So, so happy with this product. 10 of 11 people found this review helpful. Did you? |
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Much happierThe color set was delivered last, confusing my understanding of product use. Once I got that, the rest fell into place, and I am pleased. I want the color to be more of a wheat with glimmer if possible. Sorry, we had a rocky start. Thank you. 1 of 1 people found this review helpful. Did you? |
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GreatWould like just a little less red 1 of 1 people found this review helpful. Did you? |
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Hot rootsUnfortunately what I didn’t wanted to happen did happen. I am now the proud owner of orange roots with a darker crown. The staff was amazing. The instructions clearly explained the Cie. is truly great but in my case didn’t ended up great. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMelany - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
childhood color & highlightsThank you for making my mother smile when she sees my childhood highlights and color returned. Who ever knew that this custom formula brought back my halo to the angel I was not lol! 4 of 4 people found this review helpful. Did you? |
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Color formulaHats off to my colorist of the last set I received. There seemed to be a difference in the formulation, went on easier and color was great. Better… deeper. Whatever you did, please do it again. Thank you!!! 3 of 3 people found this review helpful. Did you? |
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UnhappyThis is about my 3rd or 3th ti.e using esalon. They still can't get my colir right. Grey isn't being civeted, they never fixed my old color below ears. When they tried it looks like I'm ready for Halloween.. I can do it better my self . I'm canceling my esalin autoship 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Sherryl, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My hair was orangeNot happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |