67,076 Verified Client Reviews |
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Easy and complete.Everything I needed was right there, and it was easy to use. 0 of 0 people found this review helpful. Did you? |
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custom hair colorLoved the custom hair color. Just want I wanted 0 of 0 people found this review helpful. Did you? |
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Custom colorI love my custom color. I found what's perfect for me. 0 of 0 people found this review helpful. Did you? |
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Love my color!I’m so glad I tried this. My color is awesome! 0 of 0 people found this review helpful. Did you? |
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Great color matchSalon-quality! 0 of 0 people found this review helpful. Did you? |
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New subscriber-couldnt be happierI recently got my first subscription order. I had just gotten done with a very disappointing experience with another online subscription hair color service (M.R.) and had seen other people had good luck with esalon. I have colored black hair, with natural mousy brown as a base. I went through the options and based on the colorists suggestion went with the soft black intense pearl. The delivery came very quickly and included a warmer gloss for my ends, as a freebie. Awesome surprise! After doing the color, (including the gloss!) I can say that I havent loved my color this much in years, if EVER! The color is deep and intense but also soft and natural. I RARELY ever write reviews on products but this is one that I felt I must. My hair feels healthy and shiny and the color makes me so happy to see every day!! I feel like this is the start of a beautiful relationship-haha!! 0 of 0 people found this review helpful. Did you? |
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Afraid to useTinted Love in same color turned my hair red, not brown. Have to put the color kit in the trash! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Almost 100%The color is almost exactly what I want. The purple doesn’t shine through as much as I would like, but my hairs is difficult to color 0 of 0 people found this review helpful. Did you? |
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Left my hair brassy.I wanted to cover my roots to match my current blonde color but this turned me red/brassy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color Treated HairI purchased this with the idea and assumption that I would be much better than a local store purchase and it would last longer also. It was not and did not. I will be canceling my auto ship today. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarla - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |