66,934 Verified Client Reviews |
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Not the color I wantedMy hair was brown with blonde highlights. I was looking for a medium to dark blonde look. My hair color is now ash brown. I am not a fan of red/ash on me. Not what I was looking for. I hate the thought of having to go back to my salon to have them correct the color. Update: I am still waiting to hear back from the color expert. The only response I have gotten was from this review. I even called and left a message because office was closed friday and I have not been called back 0 of 0 people found this review helpful. Did you? |
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Too much redish orangeIt didn't turn the color i was looking for :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCamilla - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First time coloring 😮My first time to ever color my hair was an epic failure! 😢 Im a burnette & wanted to be an Auburn but after using what my personal colorist mixed for me there was NO CHANGE 😡 Just my greys were a little red but quickly washed away. Why didnt my colorist advise me the red wouldnt show? Why not TELL ME what i need to go to Auburn or Redhead? Does anyone know how to go from brown to red and actually see it?! I thought the so called professionals here would tell me what i needed to acheive desired color but perhaps i misunderstand how eSalon works? 🤔 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Love my colorCovers grey completely. Love the shade 0 of 0 people found this review helpful. Did you? |
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Amazing!My husband coloured my hair for me and we were both very nervous. It looks amazing, exactly what i wanted. Just as good as if i had gone to a salon! Love love love! 0 of 0 people found this review helpful. Did you? |
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Perfect Red, every timeLove how the colorists here get the color I want exactly right! 0 of 0 people found this review helpful. Did you? |
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BEST EVERThese products are the truest, most natural products I have ever used (and I used a lot). I never use any other color product. I recommend eSalon to all my friends. 0 of 0 people found this review helpful. Did you? |
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Fantastic.OMG this is fantastic. Last night I did bottle #1, and this morning I did bottle #2. (Meaning I didn't follow the instructions meticulously - and my copy got wet and useless). I slept with bottle one rinsed out and I did bottle 2 this morning. And I did skip step 3 (warm water mixed with leftover color massage into hair 2-3 minutes)...sorry, gals. I know I wasn't supposed to do that. Yet --- the color is gorgeous. Thank you, Danielle! 0 of 0 people found this review helpful. Did you? |
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cannot do without it !I have been using this color for years, and love, love, love it. I get compliments ALL THE TIME and my husband has become a professional at applying it ! 0 of 0 people found this review helpful. Did you? |
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I love it. I have a lot of gray, and it colors it just fine.My friends said it looks great on me, closer to my normal hair at 40ish. 0 of 0 people found this review helpful. Did you? |