66,991 Verified Client Reviews |
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Perfect colorThis was exactly what I wanted. The color is a natural copper brown and very similar to my (original) natural color. 2 of 3 people found this review helpful. Did you? |
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Long hairNot enough color for long hair 0 of 0 people found this review helpful. Did you? |
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WAY TOO DARKMy previous order was a light golden brown with blonde and red. I know you will tell me this last order is the same formula, but my hair is now dark brunette! The directions said to leave the color on for 40 minutes which seemed a long time, but I did it. If this is what is going to happen with each color and I can't count on my hair coming out the same each time, then what's the purpose? Very Disappointed! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKay - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did nothing for my hairI have dark brown/black hair and it did NOTHING for me. The color didn’t even show at all, it barely even showed on the parts of my hair that were already dyed to a brighter color. Save your money 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorI ordered a color in may to cover my roots. It was a bit off so I emailed the colorist and she adjusted the color in June and I am so pleased with the outcome. It's exactly what I wanted. No complaints nothing but compliments. 3 of 3 people found this review helpful. Did you? |
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SuperExcellent products 2 of 2 people found this review helpful. Did you? |
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Love the colorOrder came fast everything you need is in the box 2 of 2 people found this review helpful. Did you? |
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Very good qualityI like how the color lasts until I get my next monthly order. I never have to see gray hair! 0 of 0 people found this review helpful. Did you? |
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Didn't colorI used this and it didn't color my hair except the ends. Now I'm left with black looking ends and auburn in the rest of my hair. Will never try this again. I'll stick with professional salons. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Better than expected!This was my first time self coloring and i couldnt believe how easy the team had made it for me! I lovedd my color and it has stayed till re-growth time. I would love to try some fashion colors next 3 of 3 people found this review helpful. Did you? |