66,991 Verified Client Reviews |
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TerribleThis was my second order, first one was totally fine, covered my grays perfectly, no issues, this order was horrendous. Little to no grey coverage, the color looks atrocious, I’m just counting down the days til I can go get this color corrected I have no idea what happened between first and second order but this quality on the second order is so bad. This will be my final order from this company. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTiffany - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
orange roots, poor gray coverageorange roots, poor gray coverage. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorThe color is perfect! It's rich looking and shiny. 7 of 10 people found this review helpful. Did you? |
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ImpressiveI ❤️ the packaging it made me feel special/pampered. 2. the how to videos were so thorough easy to understand and faq had every answers and questions making it the 1st time in a LONG TIME I actually covered all my tons of gray including the back I had my kids check my head at all angles. and I liked the amount of color I hv thick med length hair and drugstore brand I hv to cut applicator with big scissors to get every last trop on ends. It has held up amazingly at 6 weeks. so now I want but weighing the can I afford or gtta wait. it's the shipping tht kills and sometimes I can only afford 25-30 not 75$ -100$ for free shipping. I'm in the Restaurant industry it's brutal. Very Impressed with a first time use 6 of 9 people found this review helpful. Did you? |
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Wonderful hairdyeMy hair was unaffected by the dye, meaning it stayed healthy and very happy. It is important to follow the directions exactly if you are attempting to cover gray. The color I chose is too light for me and right now I can't afford the cost, but I plan to come back to e-salon and I would recommend it to anyone!!! 0 of 0 people found this review helpful. Did you? |
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Nice coverageVery nice all over color and the products covers your entire head but I would prefer a color with copper. Now I’m a brunette. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIngrid - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great Color & ShineI’ve used other brands of hair color but by far E-Salon’s is the best. It has excellent coverage with a conditioned and silky finish. They have the best customer service too. 11 of 12 people found this review helpful. Did you? |
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My new colorI absolutely Love my new color! I colored my hair yesterday with my light blonde ash. It was easy and I got great coverage of my gray hair. It took years off of my appearance. Thank you so much! 8 of 11 people found this review helpful. Did you? |
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Best Hair Color I have ever hadI love this stuff it did everything you said it would and to my colorist perfect job, I wish I could go a little lighter but I am satisfied with this one. Thank you Thank you. Can I still use my purple shampoo and conditioner? Thank you again Linda Busick 1 of 1 people found this review helpful. Did you? |
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colour is great and I don't have to think about it as its on subscriptionSuper easy to do, and covers all my grey. its a great colour with excellent shine. I find in my case the colour fades after 3 weeks. I also on my last order it arrived 10 days late because of a courier issue, only after enquiring did I get good service on the status of my colour. I unfortunately had to live with the grey longer than I wanted and would of appreciated a heads up from ESalon on the late shipment. 1 of 1 people found this review helpful. Did you? |