66,991 Verified Client Reviews |
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Shocked!I honestly thought I was going to turn my hair purple. This colour is not only exactly what my hair dresser does, it was so easy to do. I love the colour, I love being able to do myself and I am super impressed with the contents. Hooray! Customer for life x 1 of 2 people found this review helpful. Did you? |
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Hair colorLove the color that was chosen for me 0 of 0 people found this review helpful. Did you? |
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Did not dye hair, but sure did damage itI used to bottles for my shoulder length hair. The dye got really hot on my scalp, but I still left it for the 35 minutes. When I washed it off, there was no color, but it definitely fried my hair and I lost a good chunk of hair while washing it off. I definitely regret it. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsSara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback |
Horrible!! Blotchy and uneven.The color was horrible! I followed the instructions exactly, but my hair was two different colors. My roots were so much darker than my ends and my ends were blotchy. I had to color it over with a darker color just to attempt to correct it. Kicking myself for not canceling my membership immediately and now I have another color set on the way. I need a color job, but I don’t trust putting this on my hair again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKarrie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
The color match is…I was worried about the color looking flat, but my hair has dimension and shine. What’s truly unbelievable is that the color match is spot on! And actually what it does for my complexion and skin tone is an unexpected bonus. Which I take is a confirmation that the color is natural looking. I for sure could’ve never chosen this color on my own. Thank you eSalon❤️ 0 of 0 people found this review helpful. Did you? |
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Does not cover gray hair.The color didn't touch my gray roots at all. Drugstore color will it just won't last long but this one didn't even cover at all. The rest of my hair is very nice and I love the color. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak.Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
100% Satisfied, They nailed it!The color matched me perfectly! It gave me color and vibrancy, and complimented my skin tone. I went from Drab to Fab! I loved the formula, no smell, no dripping, no hot roots. My hair came out better after the process than before. No hair loss, no harsh chemicals, the shine and depth of color is amazing. I have had no color fade! The communication from a REAL stylist was spot on. They answered me promptly, and were very helpful. That personal touch made me very confident about this process. I will NEVER use a box color from the local department store ever again! I am worth the cost! THANK YOU E-Salon! 13 of 16 people found this review helpful. Did you? |
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EasyColor worked as expected and was easy to apply 7 of 9 people found this review helpful. Did you? |
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FabEasy to apply and looks so good 6 of 9 people found this review helpful. Did you? |
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Wow! Just WOW!May I thank you all 100%! I LOVED my color and the packaging was so sweet because it was personalized just for me. The instructions were very easy to follow and there was plenty of color even though my hair is just below my shoulders. No nasty odor and my hair was Rediculously soft and shiny! I cannot WAIT to color my hair again, because I know exactly what to expect...perfection at an affordable price!!! Thank you! Karen Carpenter 0 of 0 people found this review helpful. Did you? |