|
Custom Color Set
|
66,991 Verified Client Reviews |
|
Sort by: |
|
Just perfectAfter years and years of coloring my hair or having it done at a salon. What esalon prepared for me was the best match to what I was looking for it is perfect. It actually allowed me to go 7 weeks before having to recolor. Thank you so much could not be happier. 8 of 8 people found this review helpful. Did you? |
|
OH MY GOSH!!!This is the perfect color. It has been so hard to find color that covers my gray and doesn’t stain my hairline. My hair is soft and the color did not come off on my towel. Thank you, thank you, thank you!!! I am soooo happy right now. I added a picture for my colorist so that she can see my great big smile. 😍😍😍😍 10 of 11 people found this review helpful. Did you? |
|
My new hair colorVery happy with my new hair color. My hair is not fuzzy the way it use to be. It’s more silkier. I haven’t used the touch up spray yet. 11 of 13 people found this review helpful. Did you? |
|
Great color.Love the color. The delivery system if fantastic, get your color when you want. 0 of 0 people found this review helpful. Did you? |
|
ColourRoots lighter, grey hair still not coloured, expected more intense red as mine was faded a lot but instead it’s darker and looks like my hair wasn’t done at all 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBrigita L. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is dry and itchyI’m going to be honest, I love the colour but my hair/head has felt awful since colouring it. It’s dry and and frizzy 😑 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Horrible hair color!I have been coloring my own hair for over 10 years, with no issues. I decided to try this product, & I’m so disappointed. Literally, after 5 days, you couldn’t even tell I’d colored my hair! Even initially, my roots didn’t get colored well, & the root color was drastically different than the base color provided. Never trying this again, & now having problems trying to cancel my membership. 🙁 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGinger - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too dark, not what expectedThe colour it's way too dark, it's more like dark brown with a bit of copper vibrant. I washed hair many times over last 2 days with hope it will get any lighter but didn't help. It's mean that must be good product but unfortunately not the colour I expected and not close to the one on the photo I added. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Anna! We are so sorry to hear that your color was darker than expected. Please check your emails, we just got back to you to help you further. |
My color is washing out on the second washThis is the first for me. My color has washed out on the second wash. I am very disappointed. The color did not stay on my grey hair. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLizette - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Too darkOrdered a light blonde told should get medium as would come out lighter anyway but colour received is too dark 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Jenny! We are sorry to hear that your color is too dark. Please check your emails, we just got back to you to help you further. |