66,516 Verified Client Reviews |
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Love That ShadeRecommend to all my friends.. Excellent customer care team.. very helpful and friendly people.. Keep it up 3 of 4 people found this review helpful. Did you? |
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Expert Colourist is AmazingI am not overly colour literate. I had a very hard time explaining to my colourist what it is I wanted. But, my colourist somehow sorted it out - wonderfully!!! Don't hesitate to ask your colourist to adjust your colour just because you're not sure you have the right words. They know. They get it. And I'm SO happy! 17 of 21 people found this review helpful. Did you? |
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nothing like the colour I wanted.I liked the idea of e-salon and I liked the products and the packaging and the service. But the colour! Oh dear! I've ended up with hideous kind of dark and dusty beige when I had stressed that I wanted to go blonde. Very disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lucy! We are so sorry to hear your color didn't meet your expectations. Please check your emails, we got back to you to help you further. |
Didn’t get the job done!I’ve been using this product for a few years and I’m sad to say that this last application didn't cover anything. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Loved the color.Great color for red hair. Process was very easy. Had lots of color for the whole process 14 of 16 people found this review helpful. Did you? |
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Love this!I’ve been really happy with the results! The packaging is beautiful and you get all the stuff you need to do the color ie: shampoo, conditioner, brush, color eraser and color prep for face. I was planning on canceling my plan because I kept receiving more color in the mail (I still had previous color left from other products). Then I used it! It matched my hair color perfectly and I mean same exact color! So now I just reordered and I’m trying to go a little darker and deeper red. More like my natural red. So we’ll see what happens and I’ll write an update after. If you are skeptical so was I. My mother and best friend are/ were hairdressers. My mom loves it! My friend I haven’t seen in a while. Too much $$. Especially now that I discovered ESALON! Go for it!❤️ 10 of 11 people found this review helpful. Did you? |
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Exceptional colour and shineBeen using this for around 6 months, very impressed by the level of colour and shine 8 of 10 people found this review helpful. Did you? |
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Great serviceI had a problem with my shipping and I didn’t get my first order but they made it right and replaced it and the colour is beautiful. I ordered it again, so I’m gonna give it a go 1 of 1 people found this review helpful. Did you? |
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No contactHi I am not getting any feedback on my request for adjustment. I have uploaded a photo but I cannot see any response to a request for adjustment. Given that you specifically state a personalised experience, I am sceptical of anybody is looking at comments? Can you pls confirm what shipment is coming as I d rather not get the wrong colour and pay for it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Fanni! We are sorry to hear you've not received a response to your color request adjustment. Please check your emails, we got back to you to help you. |
Easy and qualityIt’s so easy to use and turns out beautiful every time! 10 of 10 people found this review helpful. Did you? |