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Custom Color Set
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66,991 Verified Client Reviews |
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Custom Colour setI just wish I would have visited your website long before. Definitely got too say you ladies are fantastic!!! Instructions and videos make the whole process so much easier and the results I definitely can say I love love love the way my hair looks feels so beautiful. 🩷 I'm going to follow up with future purchases. Seen the Aura range sounds like a must for me in the near future...5stars... only 1 issue I can say was my order took a while to arrive. 5 of 5 people found this review helpful. Did you? |
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Good productMy grey hair got little lighter within 3 weeks but it doesn’t upset me since demi-permanent color doesnt damage my hair as permanent would. Will use it so far :) 1 of 1 people found this review helpful. Did you? |
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Terrible productI'm sure this review won't make their site! I've never had my hair feel so dry while dying my hair! The colour and texture is like TAR!!! thick black tar! Got all over everything! Stained my neck my back, my shoulders! Yes I used the skin protector but you can't use it on your whole body!!! It covered greys VERY well! But I'm assuming that's because it's so full of chemicals seeing as how damaging it is! And the smell burned my nose (literally) and burned my eyes! I have very sensitive damaged hair and now I'm afraid when I wash this out my hair will all fall out and be like straw! Please don't buy this stuff! The reviews must be fake, or it might be ok for different colour hair, and if you don't have greys and don't have to dye your hair often...but if you do dye your hair often and have dry, damaged hair, there's better and CHEAPER products than this! I was right all my hair was coming out in big chunks and handfuls!!! And after I washed the tar out....which took forever btw! I have never seen the water so thick and brown and not coming out no matter how much you rinse!!! And I washed, and conditioned...AND GET THIS.....My scalp was still black on both sides!!!!! I wish I could add a picture to this review! I took a wet wipe and wiped the hair dye off (this is after about 6 minutes of rinsing, washing and letting conditioner sit, and rinsing again) anyway it looked like when you take a paper towel and check the oil in your car...except it's thick tarry black!!!!!! I can't believe this!!!! My $8-$10 boxed dye is WAAAAYYYY better than this!! And they are charging $35????? For a huge f***ing mess, frustration, anger and completely DESTROYING your hair!!!!!!!! My hair was already thin...I COULDNT afford to lose THAT MUCH HAIR!!! Thanks E-salon for ruining my hair and making my life hell!!!!! I'll do anything to make sure people don't buy this! Cuz now it not only cost me $35 it cost me my hair!!! And however much money and time it's gonna take to repair it!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not a FavoriteI found this custom color to be a little dark on me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
changed formulathis used to be great. what happened? Now it is watery and not enough for one bottle to do my hair. Lucky I ordered a second set by mistake. please change the formula back to original or check your manufacturer. Also gloves were too small and difficult to get on. I have been using this for months and the quality was very good. two bad sets starting in June. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBlaise - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Very Happy with ESalon!My friend introduced me to E-salon and I love this site, I believe the dye is better than what you buy in the store and SO much cheaper than a salon. They have been great about adjusting my color as needed. I love that I can upload photos for help/changes! 11 of 11 people found this review helpful. Did you? |
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Best color I have usedI was so impressed how much it matched my natural color. The gray coverage was good, i wish it would stay in longer. I will continue to use esalon. The service is great! 8 of 9 people found this review helpful. Did you? |
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BrilliantUsed this today really liked the colour 2 of 4 people found this review helpful. Did you? |
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Love it!I received the new change and I like how it looks. 0 of 0 people found this review helpful. Did you? |
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Unnatural, uneven neon red.I have been dying my hair for almost half a year with eSalon and I have never once gotten the colour I desired. Every colour was so far from what I was requesting, up until my last that was a neon red when I asked for a red copper. The root colour was not even close to the ends colour so my entire head is different colours everywhere. I have dyed my own hair for over 15 years, so it is not a technique issue. I am humiliated at work and trying my best to hide it. I will be spending even more money on a colour remover and then just going to a real salon to get it fixed. I've spend so much money trying to get the colour I asked for that I could have just gotten it professionally done and liked my hair for the past half year. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |