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Custom Color Set
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66,880 Verified Client Reviews |
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Great New ColorI requested that my color be modified and sent a picture of my daughter’s red hair color next to mine. Both in bright Florida sun. My request was to get a color between the two. See my new photo. Good job, just as requested! 0 of 0 people found this review helpful. Did you? |
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You ROCKED IT!The last time I went to a salon, the bill came to $250.00 for a cut and color and I didn't like the color. Needless to say, I was floored when I went to the desk to pay. I tried Madison Reed and that color was too dark and they did not have customization for what I wanted. I tried another color and my roots didn't take well, so I was left with 3 different colors on my head. I then decided to try eSalon, how could it hurt, right? I'm already a mess. I sent eSalon a picture of my hair color and eSalon sent me a color for my roots and a color for my ends. I followed the instructions exactly. Well, I went to bed with my hair wet and when I woke up in the morning, I had the most beautiful color I have ever had!! eSalon ROCKED it. No dark roots, no light ends, just allover perfect color. A beautiful coppery red. I am sooooo happy. Thank you so very much! This is definitely my go to eSalon. 106 of 113 people found this review helpful. Did you? |
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GoodIt was a great color for me. I loved it. My only thing is it didn't last very long. My roots were showing by the 3rd week. 0 of 0 people found this review helpful. Did you? |
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excellent colourreceived my colour excellent value for money colour is lovely. However I did find that the shampoo and conditioner left my hair feeling slimmy and once dry crispy. Had to wash it again but colour is brilliant and so is the kit would buy again 0 of 0 people found this review helpful. Did you? |
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NOT what I asked for, NOT happy at allThe color I previously ordered was not what I had asked for, I was sent brown & purple. I had asked for black with a purple overtone/highlight. Since using the hair dye you folks sent to me my hair has been falling out in clumps, when I brush my hair I now have to sweep/vacumn the floor. I'm really terrified that I may go bald. PLEASE DO NOT SEND ME ANY MORE OF YOUR PRODUCT 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I like Cover but hate that it did not cover greysIt did not cover my grays again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
NEED NEW COLORI LIKE THE THAT BUT CHAGE COLOR 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedThis is the fourth kit I have used. I am a medium golden brown and esalon has, up to this point, done a great job matching my color and covering my gray. I use the kit each time first on my roots and finish all over, following the directions explicitly. This time my golden brown is gone and darkest monochromatic brown (almost black) is what I am left with. I am so very disappointed because esalon’s formulation is the first color that really stays in my hair - so that means I am really stuck with this color for quite some time. It is harsh looking and not at all near my natural color. I look like a gothic vampire and it’s NOT Halloween. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnemarie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ExcellentColor really last! Products are great and definitely worth the money. Customer Service is absolutely outstanding!!!! 0 of 0 people found this review helpful. Did you? |
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Fantastic !Absolutely love this product. Definitely a salon finish but not salon prices. Highly recommend x x 0 of 0 people found this review helpful. Did you? |