66,880 Verified Client Reviews |
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not good.I ordered a red violet colour and my hair went dark ginger! Not what I wanted,I will Not be continuing to use this service as it is no better than a shelf pre made colour.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanessa - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
color did not matchit was supposed to be a dark brown with red under tone, it was not the case. It appears a dark black brown hair, no red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanusa - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Color not what was promisedI ordered dark brown intense pearl violet and red. I didn’t receive this. I only have darkest brown color very disappointed that no one from company would respond to emails With they should fix my color or issue a refund for this mistake 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I love itCovers really well 0 of 0 people found this review helpful. Did you? |
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hair colorI love eSalon hair color system. Beautiful color, coverage was great. I love that there's a colorist just a phone call away. I can't say enough about this product. I will definitely use them again. 0 of 0 people found this review helpful. Did you? |
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Color holds so wellAs compared to drug store products, eSalon hair color lasts longer. I like the lighter color that I requested and received. Thank you! 0 of 0 people found this review helpful. Did you? |
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Love the color!Color is great! Looks really good! 0 of 0 people found this review helpful. Did you? |
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Great colorLove it I get full coverage prefect color match better than and box brand or salon and great price no appointment need I can do it at my convenience . 0 of 0 people found this review helpful. Did you? |
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Love The ColorI love the color, Hoping the next batch will cover the greys better. Great customer service! 0 of 0 people found this review helpful. Did you? |
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The easiest and the best!I don't have to go to the store to get my hair dye anymore, it is conveniently sent to me in the mail and is on autoship so I don't forget to order. The product is excellent quality. Color matches exactly how I need it. I will be using Esalon for eternity!! Love the hair color so much, I am gonna try the other products they have as well. 0 of 0 people found this review helpful. Did you? |