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Custom Color Set
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66,880 Verified Client Reviews |
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Easy to useLoved using this product. I only color my hair once a year and this product was so close to natural color that no one noticed that I had done it. 0 of 0 people found this review helpful. Did you? |
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Best Color Ever !I read the reviews about this service but I still had cold feet. I finally decided to take the plunge and use this service. Best decision I have made in awhile ! This formula was non damaging and gentle to my hair. I will say I have never had such vibrant realistic color since I first started coloring my hair. This service is a keeper. If you are concerned about fragile hair I should tell you I have several health conditions that cause my hair to be delicate along with certain medications I must take daily. I had no problems at all. Hope this helps ! 0 of 0 people found this review helpful. Did you? |
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Love these productsWill buy again 0 of 0 people found this review helpful. Did you? |
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Professional qualityI love this method. I get professional color without the high cost. 0 of 0 people found this review helpful. Did you? |
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AmazingI am very happy with the color, I tried many brands and none of them gave me the color I want. This is what i want. 0 of 0 people found this review helpful. Did you? |
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Love the ColorThank you for blending the perfect color for me!!! I absolutely love my hair. 0 of 0 people found this review helpful. Did you? |
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LOVE MY COLORMy hair looks amazing!!! I was wary of the results. But, I'm having trouble avoiding mirrors now. I can't stop looking at my hair!! It's better than I expected. 0 of 0 people found this review helpful. Did you? |
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Too darkThis kit is great! Very thought out but the dye was too dark, instead of my hair being brown it’s legit black, not too happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
not for mecan't match my color, washed me out went way way to dark for my liking ! Will not be reordering 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The new branding makes me sadI’ve been a long time customer. I have always loved the color and the customer service is spot on. But the new branding feels cheap. The labels look like they were printed on my old printer from about 10 years ago. The new shampoo and conditioner is just like any generic color brand you get at the drug store. What happened to the Heart Lock it? The old packaging felt unique and cool. I feel like I got sent a box of Clairol. I’m not leaving you because your product is solid. But I miss feeling like I was being sent something unique and different than every other boring drug store brand. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachael - We truly appreciate your feedback. We’re always looking for ways to improve our client experience. Before the rebrand, one of our taglines was “Mix. Match. Love.” but what we do is so much more than simply matching you to a pre-existing color. We craft an individual formula that’s made for you, and only you. And what we offer is more than just color alone; our team of in-house colorists offer guidance, advice, and support every step of the way. With the rebrand, we wanted to create a language and a visual identity that reflects our craft and the relationships we build with our clients. |