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Custom Color Set
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66,866 Verified Client Reviews |
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Not enough color to completely finish my hairI recently cut my hair shorter about 2 inches shorter, and still I found that I didn't have enough color to completely finish my hair. It's very disappointing. I don't mind the packaging changing, but it seems like we're now also getting less product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPat - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI think I didn’t have enough or I need to leave in longer because it only got rid of gray at the top of my head. The underneath layers still have gray. And as always, it makes my hair a little bit darker instead of lighter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations.Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Dd not likeDid not think this hair color any better than the ones off the counter. I would like to cancel receiving others in the future 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I am sooo spoiledI have been a loyal client for over 2 years now. I loved every bit. From having custom color shipped to my home to beautiful, professional looking hair, and a price you can't beat. I just receieved my first highlight kit in the mail yesterday. I watched all of the tutorials, and I can't wait to show you how they turn out!! I feel like a kid again! Lol Esalon and Porshawna, my colorist, makes sure that I have everything to make my color experience a beautiful success and I haven't even considered going back to whatever I used to do. Thank you! 0 of 0 people found this review helpful. Did you? |
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PleasedI am so impressed with my colour, lots of people have said how natural it looks. Always arrives on time, and any alterations are taken into account. 0 of 0 people found this review helpful. Did you? |
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I Loved It!Matches my expensive salon color perfectly! 0 of 0 people found this review helpful. Did you? |
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Love itI love this product and how natural it looks when finished. 0 of 0 people found this review helpful. Did you? |
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Awesome ColorI continue to be amazed at how eSalon's colorists are able to respond to my never ending quest for just the right shade and nuance. After submitting pictures of both my then current hair color and magazine photos of looks I wanted to emulate, my colorist and I chatted online a few times and before finalizing my color, actually invited me to talk with her on the phone (which we did). I was hesitant about going too dark but yet wanted to transition from my forever very pale, light blonde. Even after receiving the newly reformulated product, I was hesitant to use it but finally I did. Voila! My eSalon colorist nailed it! So, so very happy with my new color. 0 of 0 people found this review helpful. Did you? |
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Color AjustmentI love the added red but keeping it from looking like a bottle redhead! It matched my natural color in high school perfectly! Way to go! I love it. 0 of 0 people found this review helpful. Did you? |
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PerfectionI love that I get a color that is made specifically for me and my coloring. I also love how my hair feels after coloring it. Instead of feeling dried out as with other brands, it is silky and shiny! I will never go back to a box color again. 0 of 0 people found this review helpful. Did you? |