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Custom Color Set
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66,844 Verified Client Reviews |
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Great ColorLove the way it blends with my highlights. 0 of 0 people found this review helpful. Did you? |
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Perfect!!This system work awesome!! Finally after 6 years I have the colour I’ve been asking for!! 0 of 0 people found this review helpful. Did you? |
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ReviewShipping was smooth and it was packaged so nicely, I didn't use the whole amount since I using to cover a little grey after a few showers I started to see my grey slowly showing, I think I need something to deal with deal with very resistant grey hairs. Thank you everything else was so nicely done. Cara 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCara - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Custom Color SetLessened the redness that were from previous products. 0 of 0 people found this review helpful. Did you? |
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Great colorReally liked the color! It was quite dark for a few days but after a couple washes has grown into a beautiful color. I believe I may spend too much time in application ~20-25 minutes. 0 of 0 people found this review helpful. Did you? |
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Color always the same.Don't have to search for last purchased color from store to store. Doesn't have a color name that changes. 0 of 0 people found this review helpful. Did you? |
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Dark Brown Intense PearlLove the color but makes my hair pretty dry. Doesn’t seem to last very long either. 0 of 0 people found this review helpful. Did you? |
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PerfectNo one knows that I colored my hair. What they really don't know is how faded my natural red hair has become. 0 of 0 people found this review helpful. Did you? |
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Not up to scratchI was happy with the feel and quality upon application. However after two days I noticed the colour had faded off any greys and around the roots. Looks like I need a colour again. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleLeft a gross layer of gunk on my hair. I washed it once already and stuff was coming off under my nails. It still feels nasty and I can't wait to shower tonight and try to scrub it all out again. Will not purchase again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVikki - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |