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Custom Color Set
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66,991 Verified Client Reviews |
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Quality ProductLove E Salon!! They matched my color perfectly! And it’s so easy to use! Thank you!! 1 of 2 people found this review helpful. Did you? |
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Love my colorI love my color! My colorist has really listened to what I want, and it has been achieved. Added it with the Highlight Kit and it gave me the perfect icy blonde color for summer. 0 of 0 people found this review helpful. Did you? |
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I've used this for many yearsThey've adjusted the shade for me and been very courteous. 0 of 1 people found this review helpful. Did you? |
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DisappointedDid not cover my gray. Will not be ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebby - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color UnevenI am disappointed with this color set. I lost a lot of hair and the color is uneven. I am canceling my membership. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary Jane - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t receiveI didn’t receive my order 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color!I asked for a color that wasn't yellow or brassy and i got a color that was a yellow blonde. Thought I was getting a beige blonde but it wasn't. I cancelled auto ship. Will get a color from Sally's. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair color was not what I wanted. Not even close.This hair color was supposed to be a blond color, a correction after they messed up the first time and just copied my natural red hair color. Again, wrong color. No blonde, just the same red hair coloring. I don't think this company should be in business. They don't listen to you, accuse you of lying then say they'll make it right and do it all over again. Please don't waste your money here. You are better off cooling it yourself or at a salon, unless you like the headache and heartache they offer up here. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect ColorColor match was perfect. Amazing as high priced salons have not been able to match. Now to see how long it lasts. But so far extremely satisfied. Easy application my teenage daughters enjoyed helping and were impressed with the color match. 3 of 3 people found this review helpful. Did you? |
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Feels greatI love how healthy my hair feels after my custom coloring. I've never used a brush before and it definitely made a difference with accuracy and saturation. The color wasnt exactly what i wanted but I'm sure it's just a matter of adjusting it a little. Thanks Sylvia. 0 of 0 people found this review helpful. Did you? |