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Live it!Great color no smell hair feels great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color wasn’t was I expectedI had picked a blonde color. I had let my red hair color fade to hopefully aid in the change. I couldn’t wait to receive my package. I colored my hair and it’s more red and darker than I had started. The goal was to end up with a blonder lighter color for summer. My hair color looks more like fall. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Nice, easy to useI really enjoyed the product, I thought it was easy to use. My only complaint is the colors that were available for me to choose ended up being too dark. Luckily, I am able to choose a lighter color with my next order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product at firstThree times now... first two times I couldn’t be happier! Great color and easy to do. This third time I just completed two weeks ago, I got very poor gray coverage. Looks like I need to do my roots still. I’m not pleased this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Long lastingI have always purchased store products always dying hair but no i found a long lasting hair dye, which less damage to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair is super dark now :(I ordered a medium golden brown color and unfortunately my hair is fully dark brown now. I washed it the fourth time to see if the color would fade, but unfortunately it didn't reach the Golden tone I usually get by using Feria. It did cover the greys better than the other one I'm used to. But I don't like my hair dark and I've been keeping it lighter for years. I wish there was a way to fix it before my wedding. But I guess I'll have to suck it up. Had a nice propose but didn't work for me. 34 de 38 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElorha- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Too much money too little returnColor is muddy and does not last. If not left for at least twenty minutes over the recommended time, new growth is completely untouched. When it does color, instead of an intense copper I get a muddy old tarnished penny color. What am I paying 27 bucks for? Not at all satisfied. In fact In general I’m really ticked. Whole thing feels like a scam ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Doesn’t cover much gray and loss of hairThe product didn’t cover much of my grays and I noticed a thinning of my hair. Maybe not for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarrie- We’re truly sorry to hear that you have experienced a thinning of the hair. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. We appreciate you reaching out! |
Be Careful!So, to anyone who has virgin hair and is looking for a demi-permanent color: don’t be surprised if it’s not what you expected. I recently ordered a red-copper shade that ended up being more of a slight red tint than anything, and that was a bit disappointing. However, my hair feels very soft and nice, and i reached out to customer service to see if there’s anything i can do to get it closer to what i wanted. Let’s hope there’s something that can be done, because while this color is pretty, it’s MUCH more subtle than anything i was expecting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabriella- We appreciate your feedback! Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Covered good, a bit to dark and i ded not leave on but 20 min. needed more hi lNot enough Gold 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |