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Custom Color Set
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66,793 Verified Client Reviews |
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love the richnessThis is a beautiful color 0 of 0 people found this review helpful. Did you? |
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Perfect!!!I got the perfect hair color!!!!! 0 of 0 people found this review helpful. Did you? |
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Long lastingMy hair usually does not retain its color very long but with eSalon, I have great color for extra time. 0 of 0 people found this review helpful. Did you? |
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GreatLove everything about this product. The only little grumble I have is there’s not enough of the shampoo or conditioner provided to actually wash or condition my long hair. I have to save them up & use 3 at once. 0 of 0 people found this review helpful. Did you? |
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not the hightlights that was awful and had to go out and buy something to coverpreview above 0 of 0 people found this review helpful. Did you? |
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ColorWell I was looking for red it turned out BROWN, DARK BROWN boo hooo 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
AverageLeft hair brassy, I dont like brassy, am looking for a dark blonde 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
I didn't like how it made my hair dryerI though it would be better than the ones I bought at the store but no it was the same 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngelina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
To lightIt was to light and did not last but a week and a half! Was not happy at all! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
More than satisfiedI have used the esalon color kit twice and am very pleased with the results. I requested a slight adjustment on my second kit and am happy with the results. I LOVE the way my hair feels after my color. I could not be more pleased with the follow up and customer service!! 1 of 1 people found this review helpful. Did you? |