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Custom Color Set
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66,516 Verified Client Reviews |
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Very easy to use!!I am on my 8th or 9th time doing this at home. My hairstylist of 25 years decided to retire so I was left with figuring out what to do. The first time took some getting used to but now I feel like a pro. Except I do have issues getting all the roots in the back of my head covered! LOL 0 of 0 people found this review helpful. Did you? |
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There is no where to cancelI've read the entire site where it says to cancel there's no such area. What about a phone number. This did not cover my greys . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tiffany, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AwfulFirst time, perfect. Thus time, adjusted to ve a bit more red, and it's awful. I'll be at store tomorrow buying a bix to fix this crap color. Will not be buying again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Karin, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love it!!!The color could not have been better, a perfect match. Loved the shampoo and conditioner. 4 of 4 people found this review helpful. Did you? |
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There was not enough application to cover my hairMy hair is not that long but there was not enough color to cover ends. As a result it covered only 75% of my hair. But the amount of the application for the roots was more than enough. The same amount as the amount for the ends- doesn’t make sense. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeyla - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Better than the salon and much more affordable!!I was so tired of paying $200+ for hair dye at the salon… this is easy - gave great directions & all the tools I need & the color is beautiful.! 7 of 7 people found this review helpful. Did you? |
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OmgYou guys ruined my hair I can't believe I trusted you with my hair color you're nothing but a online scammer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlene - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best stuffI have used this for 4 years and I will never use anything else! Perfect blonde! 5 of 5 people found this review helpful. Did you? |
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Loved the initial colorI like the initial color, but after two washes, it was already Fading. I want to try something more permanent maybe a little darker 0 of 0 people found this review helpful. Did you? |
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Love That ShadeRecommend to all my friends.. Excellent customer care team.. very helpful and friendly people.. Keep it up 3 of 4 people found this review helpful. Did you? |