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Custom Color Set
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66,793 Verified Client Reviews |
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My new colourI love my new colour your the best 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
It's an updated meMy hairdresser has been doing highlights that are more tone on tone without bleach. My hair is in very good shape. But, the grays are moving in and the highlights just didn't suit my skin tone. I was also paying $150 for color that just wasn't working for me. I've used the custom color once and love how fresh and shinny my hair is now. Gray is gone! I just look brighter and younger! I'm happy! 0 of 0 people found this review helpful. Did you? |
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Color matchWhile I really liked the kit, the color was nothing like I was expecting. I choose violet, and my hair is brown with a hint of red. Update: They are sending a kit to adjust my color, fantastic customer service! 0 of 0 people found this review helpful. Did you? |
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Fading quicklyColor is starting to fade after just six shampoos. Blue highlights were not noticeable. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
DissatisfiedAsked for color to get rid of purple tint...It did NOT,...followed directions to a tee, and in three weeks it needed to be colored again...asked for highlighting, did not have anything... CANCELLING MY ACCOUNT. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colorcolor has really died my hair and its a few shades to dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYnonne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
RootsI reciently used dark blonde copper dye in my hair. My roots till about 3” seem to be darker then the rest of my dyed hair. Is this normal? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Great product and customer service!!I always get compliments on my color!! 0 of 0 people found this review helpful. Did you? |
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Stunning colorLove this so easy to use saves me a ton of money and gives me a great custom red 0 of 0 people found this review helpful. Did you? |
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Love my hair color!I've used esalon twice now, and every time, I get a ton of compliments! I love how easy the application is and I love my hair color. Everything comes so nicely packaged. Esalon provides exactly what you need every single time and the instructions are very simple to follow. The quality of the products is right up there with top notch salons. My hair is always vibrant and shiny, I can't stop telling all of my friends to make the switch! 0 of 0 people found this review helpful. Did you? |