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Custom Color Set
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66,772 Verified Client Reviews |
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Gray coverageDid not cover gray as well this time. Past kits had excellent coverage. Don't know what I did different. 0 of 0 people found this review helpful. Did you? |
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Shiny but not colorfulThe color was not what I wanted but it smelled much better than other brands I have tried. Also, it made my hair feel soft and shiny. 0 of 0 people found this review helpful. Did you? |
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No better than drug storeMy hair was still patchy colored...I noticed zero benefit from drug store... Faded just as quickly and my hair was still dried out 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Great Gray CoverageThis is the best gray coverage I have every seen. However, while the color looks great for about 2 weeks, week 3 it lifts to an ugly redish brown. My roots are the exact color that has been mixed for me, and I don't need to color every 3-4 weeks. The lift, or wash out, of color is just as bad as other store bought color. It make me want to color more frequently. Not sold on this yet. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Definitely wrong!!!All my hairs the same color, grey is showing threw, and my hair is now a reddish color not medium blonde 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShilo - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Kit is poorly put togetherI usually have no problems with my eSalon kits. This time, it was obviously not quality checked. There were two conditioners instead of shampoo and the lid of the color container is so tight I cannot get it off. I spent 10 minutes trying to unscrew it and finally gave up. I can’t color my hair because I can’t get the product open! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color made for meIt was great. I wanted to lighten for summer. I like it a lot! 0 of 0 people found this review helpful. Did you? |
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*****The color was perfect! I absolutely loved it! 0 of 0 people found this review helpful. Did you? |
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hair colorI love the color. I love how my hair feels soft and smooth. The entire kit is perfect. It has all you need to do a professional job at home for a reasonable price. 0 of 0 people found this review helpful. Did you? |
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Abfantastically wonderous!I have been coloring my own hair since I was 15 when I started noticing grays! That said, I was no expert, did several colors that corresponded with my mood or season, discovered a decent color, (or so I thought), but I realized that I wanted to try something new! Esalon has given me that opportunity and I truly, thank them, my color is PERFECT! ABFANTASICALLY WONDEROUS😉! THANKS! 0 of 0 people found this review helpful. Did you? |