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Color Set
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66,991 Verificado Comentarios de clientes |
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Did not receive my orderIt’s been almost 2 weeks and I have not received my order. I emailed customer service with no response. Not impressed with my first experience. I’m going to cancel my subscription. I needed my hair color for an event and now will have to use something else. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We truly apologize that you have not received your order. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
PerfectGreat colour. Easy application. Covers greys well. 13 de 13 personas encontraron este comentario útil. ¿Y tú? |
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Shop results but not costI am so happy with the custom set. It is so easy to use and I look like I've gone to a shop. The color is so soft and natural looking without the harshness on my hair of over the counter colors. The color has highlights that make it look natural and is so easy to apply. I highly recommend the Custom Color Set to get a natural color that covers even stubborn gray hairs. 9 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Coloration blond foncé fraiseRavie par ma deuxième coloration. Avec les reflets que j'attendais. Merci pour vos conseils. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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ColorationCouleur magnifique et tiens longtemps très facile à appliquer. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ZufriedenVielen Dank! Die Kommunikation vorab lief reibungslos und wunderbar! Im Paket war alles gut verpackt und leicht erklärt. Die Farbe war leicht auftragbar und hat auch nicht chemisch gerochen. Ich bin wirklich sehr zufrieden. Das Preisleistungsverhältnis ist Wahnsinn. Der Service ist super, die Ware top! Und ich war wirklich positiv vom Ergebnis überrascht. Immer wieder gern! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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eSalon wowed meI ordered eSalon color at the advice of a friend. She told me they custom fit your color to your needs, even if those needs change. My first box arrived and it was too light (didn't cover my roots) so I reached out to eSalon for help. They had me send them a photo of my hair at the present moment and sent me a new kit for free This one knocked it out of the park. I'm excited to continue to get my kits and color my hair as soon as it needs it rather than waiting for appointments and spending $$$ at the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Be patientWhen I first put the color on and waited the 30 minutes I was panicked because the dye was jet black. To my very pleasant surprise it didn't come out black,but reddish brown, which is my natural hair color.. I didn't do the best job coloring it myself but next time I'll have a friend help. So be patient, it's not what it appears to be. I'm very happy with the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hält nicht das was es versprichtLeider sind diese so toll angepriesenen Farben in keiner Weise dementsprechend.Das Preis-Leistungsverhältnis stimmt leider gar nicht.Zudem sind die Büros geschlossen - keine telefonische Erreichbarkeit um die kommende Bestellung zu stornieren! Lediglich das Abo kann man kündigen.Echt schade..ich habe gedacht endlich einmal ein gutes Produkt zu finden...leider vergebens. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHallo Anne! Es tut uns sehr leid, dass Ihre Farbe nicht Ihren Erwartungen entsprochen hat. Bitte überprüfen Sie Ihre E-Mails. Wir haben uns gerade bei Ihnen gemeldet, um Ihnen weiterzuhelfen. |
incomplete coverageMy gray was not completely covered. I was mostly covering the grow out that wasn't completely covered. Additionally, the colored seemed flat and dull. I'm waiting to see if the next coloring is better. I'm aiming for a chestnut brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Annette, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |