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Color Set
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66,772 Verificado Comentarios de clientes |
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It’s April 11 2019 . Send my money back..I did not sign up for continued purchase!!! I want my money back.. stop sending me packages.. I sent back the pkg and still no refund. You sell it for $10 here, and in my account you took 25$ for one kit??? Refund please!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the right colourI wanted colours that are more blonde and not red as I have a vast amount of grey /white roots and end up with multi toned undesired hair colouring. One unhappy Lady. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMrs Emma - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Didn't cover up the gray well.I followed the directions as given, did not feel like it covered up my grays like it did the first time I used the color. I could see grays the next day. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is too darkI wanted my color to be blonder and lighter and I did not want another shipment but yet you sent it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
No conditioner in my kitGave me 2 shampoos 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula- Thank you for your feedback! We are so sorry to hear that your kit arrived missing your conditioner packet! We'll be reaching out shortly to make this right. Thanks for reaching out! |
Loved it!I have really thick, long hair which tends to absorb hair dye, so I was really sceptical that there would be enough dye for me. I was very pleasantly surprised! There was lots of product, with a little left over! Really loved the packaging and the easy instructions, with all the items I needed to do my colour. I also really loved having a personal colourist email me to ask follow up questions about my colour. Highly recommend!! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorLove the color of my custom set. Consistent every time I come, which is great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice productNo issues. Great instructions. Good match. Great customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GREAT!PERFECT FOR WHAT I WANTED AND SO MUCH BETTER ON MY HAIR. WONT GO BACK TO STORE BOUGHT OR SALON! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveLove this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |