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Custom Color Set
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66,772 Verified Client Reviews |
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Didn't listen to my feedbackI let my colorist know that my gray wasn't being covered well to blend with the rest of my hair. Nothing about the process was changed, just a bottle of color for the ends was sent. This definitely did not solve the problem of my gray being lighter than the rest of my hair. Pretty bummed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Not quiteI carefully chose colors, what my hair is naturally, it's current color, and what I wanted it to be. The product was easy to use. But, when I was done, my hair was the same color as it was when I started. Very dissppointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Lovely productDark brown colour was perfect for me. The product was easy to use and smelt lovely. I am delighted with the results. 0 of 0 people found this review helpful. Did you? |
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PerfectExactly what I wanted. 0 of 0 people found this review helpful. Did you? |
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Perfect!My colorist got exactly what I wanted. 0 of 0 people found this review helpful. Did you? |
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AwesomeI loved the color that I chose. Once I was done it was the same actual color I did choose. My hair was not brassy and it has lasted even longer than normal. 0 of 0 people found this review helpful. Did you? |
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Grey hair!Post chemo in my 40's..total grey...and curly, which I loved, but the color made for me was super awesome (!m not calling my hairdresser out at all) it looked nice. For those with post chemo hair....try this product. I've been a customer since I had 1/2 inch grey hair. Now I look normal with the color. 0 of 0 people found this review helpful. Did you? |
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Volumizing MousseLove it. Doesn’t weigh my hair down. Wish it came in unsented. 0 of 0 people found this review helpful. Did you? |
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Love it!Made a few slight changes the second time around. Just the right color and tone. Easy application! 0 of 0 people found this review helpful. Did you? |
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MehColor was nice but didn't touch any of the few grays that I have 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |