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Custom Color Set
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66,772 Verified Client Reviews |
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Perfect colorEasy to apply 0 of 0 people found this review helpful. Did you? |
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Awesome!!Took me a few days but I did my hair today and wow! My. Hair looks awesome. I got colirfir my whole to hidemy roots. My daughter help me do it. It took longer than my last color at home butworth it once it dried itlook like I spent a few hours at the salon. Irs also soft and the color is down right awesome. I look forward to using it again 0 of 0 people found this review helpful. Did you? |
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Best hair colorMy hair stylist was in awe in how shiny my hair looked and how soft it was after coloring she wanted to know where I bought my color 😊 0 of 0 people found this review helpful. Did you? |
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Easy to Manage Hair ColorEverything about the ESalon system is designed for your success. Step by step instructions & accessories are included with your shipments. Your colorist listens to your preferences & with the help of photos which you supply, creates your perfect color, which also does an excellent job of coloring grays. There’s always enough to color long hair & the products are high grade. You control frequency of shipments, and best of all, there’s Always someone available to answer your questions! No voice menus people!! Real live human beings on the other end of the line, who want your feedback & work diligently to please their customers. Great products & great company! 0 of 0 people found this review helpful. Did you? |
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Nice, easy to apply color, a bit goopy to wash-outI've been coloring my hair with eSalon for about a year now, maybe a bit more. My color comes out consistent every time now that I'm using eSalon and I love that I was able to custom mix the color. It also covers most of my gray (I'm ~75% prematurely gray), but leaves a few for a more natural look. Everyone thinks it is my natural color. I used to buy whatever grocery store color/brand was close enough to my hair color, but it was never consistent. I also got tired of wasting so much coloring solution every time. Now, I use half of the solution each time I do my roots every 5 weeks or so, and mix it in the mixing bowl and apply it with the applicator brush that I bought from eSalon. So really, for my medium-length hair, I get two-for-one uses out of each order. And the color comes out great for someone doing it at home! (I still have a salon color specialist do my hair at least once a year as a nice treat.) But, not everything is perfect. I sort of dread having to color my hair and it's partly due to the product. It takes forever to rinse out and requires good shampoo. I don't know what it is that eSalon adds to their coloring solution - some kind of oil(s)? - but it takes at least 3 washes to get all of it out and make it so my hair isn't greasy or really weighed down. I have had to re-wash my hair after starting to style it and there have been times when I've been able to "wipe" color out of my hair with a cotton ball after multiple washes and drying. My hair is medium course and somewhat porous, but I have never had this happen with store-bought color or at a professional salon. My hair is kind of dry instead of greasy - I can go up to 4 days without washing. I'll keep using eSalon for now, but I wish they would offer a different, solution for those of us who have this problem. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSyd - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
First order and the colour spilled all over the boxI haven't applied the colour yet, but my first order arrived today and I was a little disappointed. The bottle with the Step 2 colour leaked and made a complete mess of the entire box :( So, I actually have to rectify my previous review - a new box arrived promptly (and intact), thank you very much for that! Yesterday I applied the colour for the first time and the result is amazing! The shine is stunning and I am very much looking forward to the hair care products I ordered immediately afterwards. Thank you! 0 of 0 people found this review helpful. Did you? |
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Absolutely perfectI have tried many products over the years to get a rich chestnut color to my mousy, and now very gray, brunette shade. They are either too burgundy or too coppery red. Even salons have not been able to get it just right for a lot of money. So much frustration - until esalon. I received my well packaged product. It was easy to use and the color is fabulous. It is a rich, full color and left my hair healthy and lovely. 0 of 0 people found this review helpful. Did you? |
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I don't recommend.I received the product and I was so excited to use it. The packaging was cute However the finishing results weren't as cute.. I wanted an ashy brown and ended up with a brown. A reddish brown .. I'm so disappointed I had to go to a hairdresser to fix it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWiam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough colourHave used this a few times the first time it came with enough colour to do my whole head but the last few times there hasn’t even been enough for my roots never mind 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOrla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't listen to my feedbackI let my colorist know that my gray wasn't being covered well to blend with the rest of my hair. Nothing about the process was changed, just a bottle of color for the ends was sent. This definitely did not solve the problem of my gray being lighter than the rest of my hair. Pretty bummed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |