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Custom Color Set
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66,754 Verified Client Reviews |
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was fabnot a lot of strong smell that comes with most colour for hair, My hair looked great and the colour i chose was spot on 0 of 0 people found this review helpful. Did you? |
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Perfect!The color is perfect. It is exactly what I was looking for. Thank you! 0 of 0 people found this review helpful. Did you? |
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I have awkward hairI am now on to my second colouring following an adjustment to my original colour which was nowhere near what it should have been. Even without a photo, my colourist has tried to improve the formula and I have to say it is definitely getting there. I cannot fault the colourists, I knew going into this that my hair was awkward and that it would take time to get the colour I am wanting spot on. I did modify the application technique knowing my hair doesn't behave normally and I was aiming for a lighter shade and knew that an application that focused on my roots and ends would not achieve much other than much lighter roots and ends so I applied to roots and left it for a few minutes and then applied to the rest of my hair for the remainder, it seems to have worked but it's still a little damp. all in all a good experience and the customer service I have experienced so far in trying to get the right formulation has been exemplary. 0 of 0 people found this review helpful. Did you? |
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Perfect ColorHow easy is this? I sent a couple photos of where I wanted to see my hair back to its natural color, and the color of my hair in the color I had. This is a tricky, hard to imitate Auburn color. Exact match. How’d they do that? $20 a month and I receive the same finished color that I want. Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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love the colour it is very rich and deep!would tell anyone to use 0 of 0 people found this review helpful. Did you? |
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Not impressedColor is okay Leaves an annoying greasy residue that takes a few washes to completely go away. More importantly... the color fades in the gray spots pretty quickly TWO WEEKS LATER!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelka - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
UnhappyI wanted a light golden blonde. Instead it's a dark redish blonde. Very unhappy. I will stick with my regular hair dye. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the colour I orderedI ordered a copper tone, but my hair turned out dark dark brown. It’s not shinny and it doesn’t feel good. Likely going to have to pay the go to a real salon and get it stripped out and fixed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorI have been an esalon member for a while and have adjusted my color a couple times. The colorist are very helpful in working with you to help get what you want. I have been very happy with the the level of customer service I’ve received over the span of my membership and would recommend esalon as their product is a good quality product. 1 of 1 people found this review helpful. Did you? |
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FabulousTakes a very long time to fade. Is super shiny and covers greys very well. Very pleased. 1 of 1 people found this review helpful. Did you? |