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Custom Color Set
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66,754 Verified Client Reviews |
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Totally WrongI asked for a lighter brown and I got a much darker. It is black. 0 of 0 people found this review helpful. Did you? |
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Not receivedNot received last order email says estimated 30th may but no order has come yet xx 0 of 0 people found this review helpful. Did you? |
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Seems like the formulation has changed.I'm not sure if the formulation has changed but when I first tried this in 2015 it was fine. This time, the color was too dark at the roots and the ends refresh didn't cover the grey. I ordered chocolate brown and it came out deep mahogany which is way too much red for me. My previous base color was much lighter. Worst of all, when I removed the color and washed my hair it came out really gummy. I tried to dry it but it just got gummier. I finally had to rewash it and then again with a vinegar rinse before it finally came clean. I really like the concept of professional style color at home and the price is good so I'm a bit disappointed. 0 of 0 people found this review helpful. Did you? |
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Love my colorI love my hair color it’s awesome. My only issue is the color stays on my head for or in my hair for a week or longer after processing. That’s with doing it myself the first time and a stylist did it the second time with the same results. So it wasn’t just a rinsing issue. Other than that I couldn’t be happier. 0 of 0 people found this review helpful. Did you? |
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OrangeThis color still has too much red or brassy tones. My hair turns out more reddish than I like. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
It’s certainly the best product on the market.The result is excellent all over perfect colour - I never seemed to be able to colour my temples or front hairline no matter how hard I tried it always came out grey - this is all over perfect colour - and it comes out nice and shiny as well. My hair seems ‘heavy’ when done but second wash perfect - maybe Its my fault - i don’t rinse enough 0 of 0 people found this review helpful. Did you? |
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Love itI love this stuff 0 of 0 people found this review helpful. Did you? |
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Root Touch upThis was so easy! Easy to follow directions and great results. Without seeing my hair, the stylist knew I only needed a touch up, not a full color. I love this company! 0 of 0 people found this review helpful. Did you? |
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ExcellentColour well matched to my hair and it's still looking great even more than a month after trying it, no signs of grey coming back yet 0 of 0 people found this review helpful. Did you? |
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I love itI love the outcome I will be ordering again It’s better then expected 0 of 0 people found this review helpful. Did you? |