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Custom Color Set
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66,991 Verified Client Reviews |
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Horrible doesn’t even describe itI took the quiz and told the company I have blonde hair with some brassy pieces I wanted to LIGHTEN. I received dark brown hair color and have completely messed up my hair. I don’t understand how they could get it so wrong. I have a wedding out of town this weekend and have to leave tomorrow and I just can’t wait to take pictures!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
You do not allow customers to cancel auto ship.You do not allow customers to cancel auto ship 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsA - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful, natural resultsThis online company really gets it! So far, so (beyond) good and I feel like I am listened to very carefully. Thanks again for another subtle but requested adjustment. 11 of 13 people found this review helpful. Did you? |
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Colour was ok but affected hair.I was sent an alternative colour that I didn't want but had the opportunity to have my original choice which arrived 1 day later. Just had a keratin treatment to smooth curls and ticked I'd had keratin but it's relaxed the treatment and some frizz has come back. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Nick! We are sorry to hear that some frizz has come back after coloring your hair. Please check your emails, we just got back to you to help you further. |
Hate itMy color was to be dark brown after use it my color is red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBobbie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do not recommendReally bad didn’t came the was it was supposed to be it even dark more my hair really bad experience 0-10 I give a -10 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDania - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love itLove the color 8 of 10 people found this review helpful. Did you? |
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Fantastic!More than what I ever expected! Everything was personalized and salon quality! Super easy and fun! Bye bye hair salon, hello eSalon! 8 of 10 people found this review helpful. Did you? |
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Faded quicker than I expectedI love the care that went into packaging and formulating a personal color, however the darkest brown still wasn't as dark as the rest of my hair as I could see a line of difference. It also lightened up a bit after a few weeks of washes. I made a note and sent a picture to my E Salon colorist, so I am giving it another shot. Hopefully the second time will be better! 0 of 0 people found this review helpful. Did you? |
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Just what I ordered per e- Salons guidanceAfter following all directions and coloring my hair I had the blahest finish, I had dk blonde copper and a little gold, making it dk.strawberry blonde, was not happy with finish at all! Next day added the toner refresh and next day again after that and had some life to color otherwise ill be discontinueing this color for sure . 0 of 0 people found this review helpful. Did you? |