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Custom Color Set
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66,736 Verified Client Reviews |
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Very satisfied!I am pleased with the color and condition of my hair. Seems like a good product. 0 of 0 people found this review helpful. Did you? |
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I Love esalon!!!I absolutely love my custom color by esalon.com!!! They do such an incredible job!! My color is so professional looking and long lasting! I get a ton of compliments on it. In fact, I recommend this service and website to everyone. I am hooked and a customer for life!! 0 of 0 people found this review helpful. Did you? |
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I LOVE ESALON!I've been a loyal customer since 2013 and love these products. Easy to use, smell good, great results, and responsive service. The perfect middle ground between boxed drug store hair dye and expensive professional treatments. 0 of 0 people found this review helpful. Did you? |
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Love it!Thank you so much. This was so easy. Instructions was easy to follow. And color was perfect. I won't be getting my color anywhere else. 0 of 0 people found this review helpful. Did you? |
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I love the product but I want it to be bluer pearl blackIt was easy to use. Left my hair feeling great. Just to dark black for my age. 0 of 0 people found this review helpful. Did you? |
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Lighter colorLove it!! 0 of 0 people found this review helpful. Did you? |
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Easier than most at home colorI like how easy the color is to apply and the lack of chemicals. My hair always feels great after coloring. However, the color fades REALLY fast! I typically wash my hair once a day so I planned to color my hair one morning and wait as long as possible to shampoo it again. Even enter waiting more than 24 hours for the color to set it still faded dramatically after the first few washes. After about 2 weeks my hair is the same color as before I colored it. O thought E Salon would be more affordable than going somewhere, but if I have to color is every few weeks then it may not be. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Good Overall Experience, Disappointing ResultsDelivery was quicker than expected, presentation was wonderful, the box was so cute and really added to the overall feel of the product. The instructions and personalised labels were a great extra touch. I was concerned about the 2 bottles situation (I'm usually a 3-4 bottle home dye kinda' person and every new hairdresser I go to always thinks they have enough dye but has to go get more at least twice) but the bottles were super big compared to most home dye kits and the mixture wasn't super thick so it was easy to spread. The smell was stronger than most and pretty unpleasant but you never really expect hair dye to smell nice anyway. But the shampoo and conditioner smelt great - could have done with a bigger quantity for even single time use, though. I found myself using my normal conditioner too, just to cover my hair. I followed my instructions to a T, even the add water and massage leftover dye over hair and leave for 2-3 minutes. Whilst wet, the results looked promising. Unfortunately upon my hair being dry you can tell and see that it just hasn't taken to some parts very well at all despite ensuring it was covered meticulously - I have no greys either. It's a problem I encounter with a fair few hair dyes but given then "salon" nature of this one, I didn't expect to do so. Not bad for the introductory price, and I really had hoped for better results, I don't think I will be buying this on the full price subscription unless the colour really lasts and remains somewhat vibrant - but I will have to reapply and cross my fingers that it takes to the areas it did not this time around. If it had taken properly all over, I don't think I'd hesitate to have this as my go to - even if it fades (red curse) - but the red will have to last out a while for me to consider the full price subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatasha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Damaged bottle with leakage even though the shipping box looked fineUsually I am very satisfied but this month one of the bottles leaked and I had red/ brown color all over the other products and I was worried that it would change the way the color worked. 0 of 0 people found this review helpful. Did you? |
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Better than I thought.When choosing the colour I wanted from the pallet, I had my reservations. This was down to the colour my monitor was displaying and sometimes the real life version in front of the eyes can be quite different. But this colour was exactly as I imagined. The instructions were extremely user friendly and the top expert tips really help set the colour off great! The one drawback for me I found was my hair took a good few days to get back to its glossy look as the dye seemed a bit harsh to the hair. Overall it is a great product and I shall continue to enjoy trying different shades. 0 of 0 people found this review helpful. Did you? |